Whike the bar is in a stunning position on the top floor i really think the hotel should be facilitating their guests after the bar clises,which is very early at 12 midnight..a very simple solution would be to have a large fridge either at the bar levrk or at reception. I arrived home in pouring rain amd was approximately 5 minutes past midnight amd asked for a bottle of wine and sparkling water and it was a quite rude NO
That drives ne mad ,petty beurocratic behaviour. I woukd hVe paid top Euro for the favour abd given a big tip.
We are not children folks and when i asked wrll can i get a bottle srnt up o room service i stead i wS told in a very curt manner " No Dr Rowley)..I absolutely loath stupid rukes,they wouldnt explain why room.service couldn't do it..is this not the very bloody point of roo. Service??
Dominic
Dominic (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
YOHAN
YOHAN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Andrea
Andrea (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Excelente!!!
Foi incrivel a experiência, tudo excelente!! Indico de olhos fechados, inclusive quero voltar para Lisboa e ficar no mesmo hotel!!
Leonardo
Leonardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Lovely hotel in Lisbon
Lovely hotel. The staff were so helpful and friendly. The room although small was perfect. The best bed ever!
DAVID
DAVID (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Excelente localização perto do castelo de São Jorge e no coração do Chiado, funcionários atenciosos e prestativos.
Bruno
Bruno (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Good location, friendly staff
The staff was incredibly friendly and helpful and the property is in a great location. The rooms were a good size, comfortable and clean. My only complaint is that breakfast should be included or at least have a grab and go coffee station. The instant coffee in the rooms doesn’t cut it.
Loved our visit. The hotel was in a perfect location and super lovely. Would stay again and absolutely recommend.
Anna
Anna (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
HONG JOO
HONG JOO (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Francoise
Francoise (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
very nice place
Nice hotel friendly staff very clean
Paul
Paul (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
The hotel is lovely and the location is perfect .. quiet street but walking distance to most things. Restaurant /bar short on staff. They try their best.
Nancy
Nancy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Jim
Jim (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
jamidawn
jamidawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
David
David (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Beautiful stay!
Wonderful stay here. Service and accommodation were top notch. Rooftop area with castle view and a spa and gym. We had massages that were fantastic and breakfast and minibar were included in our room rate. Location was very convenient! Highly recommend!
Leah
Leah (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月31日
The hotel facilities and location were good and the staff were very helpful and friendly. My only complaint, despite raising it twice with the breakfast supervisors, was that the hot breakfast items including bacon & scrambled eggs were not hot.