Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Ashley
Ashley (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Great place to stay on the ocean
This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
rob
rob (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Richard
Richard (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Amazing property and wonderful service from all the staff definitely recommend this property!
Seema
Seema (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
kit
kit (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月30日
BRYNN
BRYNN (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月7日
James
James (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月16日
Elissa
Elissa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月5日
Lo mejor!
Es la mejor experiencia que he tenido en un viaje!!
Francisco Antonio
Francisco Antonio (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月22日
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Meredith
Meredith (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年11月18日
The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options.
Transportation was a bit pricey and drinks.
But excellent service
Dayne
Dayne (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月26日
O
madalina
madalina (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月18日
Amazing property and staff
Julian
Julian (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2023年9月28日
Nice and Quiet
Gharzai
Gharzai (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年9月2日
From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Amy
Amy (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月28日
Um lugar que você fica com pé na área.
Muricio
Muricio (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月24日
Exceptional staff and grounds. Perfect for couples to spend quality time.
Daniel
Daniel (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月21日
The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Marc
Marc (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月15日
Everything about this property is fantastic. You could not ask for anything more.
The staff is unbelievable. They make your dreams come true.
Deidra
Deidra (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月11日
The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients.
There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.