The service is acceptably well.
The main problem is about the room. The shower head was broken which was replaced the next day.
The room was filled with paint smell which is barely tolerable and it affects our sleep much, but they could not offer change of room as they said the rooms were fully booked.
You will need to walk through stairs to hotel with faeces of donkey but anyway there are donkey faeces on roads everywhere in Santorini and it is not related to the hotel.
Besides they are great enough to help you to carry your luggage down and up the stairs.
Another minor point is that we only got two sets of ham for breakfast while we have 3 people (other items have 3 sets). The reason is not known.
Overall the experience is fair and we would have a higher expectation from a four star hotel.
Amazing room and customer service. One of the best places I’ve stayed in.
Adeola
Adeola (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Siva
Siva (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Great location with stunning views. Front desk was helpful and staff was joyful.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
wonderful location
Great location, wonderful views
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Great hotel
Amazing location and accommodations. Best view and close proximity to walk to town. Breakfast was also very good.
Madia
Madia (4 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月26日
Staff was non flexible , so lobby no eating area terrible place overall
Gayatri
Gayatri (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Amazing location, staff fantastic.
Jason
Jason (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Esta propiedad es preciosa. La vista impresionante. Quiero agradecer a Vanesa y Jhon por su atención y gentileza. Si regreso a Santorini este sería el hotel de mi elección.
Cristina
Cristina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
This is a perfect spot to enjoy views of the Caldera. You get the benefit of being close to the centre of Fira without the crowds. The owners are ready to assist you and make booking transfers very easy.
Hayley
Hayley (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
carolina
carolina (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Beautiful hotel on the caldera w exceptional views. Yianni & Vanessa hospitable hands on staff very
very accommodating. Full breakfast delivered to your room/balcony every am. Amazing pool overlooking the sea breathtaking sunset every pm walking distance to shops bars eateries bakeries. Fully recommend
Theodora
Theodora (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月16日
Everything was great
Excellent views and location
Superb front staff (Vanessa) . Very helpful
Would love to come again
sangeet
sangeet (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月12日
Jonathan
Jonathan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
RENZHAN
RENZHAN (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月26日
Beautiful hotel right on top of Fira Caldera. You can catch the view of the sunset right from the hotel's pool area. Room was good in size only thing missing is a chair to sit down i was in the Aphrodite room. There was light coming in from the top window but hotel staff quickly rectified. Amazing and friendly staff!
Evi
Evi (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
Catherine
Catherine (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月23日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月16日
We were very happy with the hotel. Great location and great views. Also a very Pleasant and Helpful staff.