My partner and I arrived to Amsterdam early in the morning after flying in from Australia, so had a few hours until check-in. The staff member on the desk was incredibly friendly and not only helped with storing our luggage in their storage room, but also allowed us to freshen up in the gym/sauna area. He also told us about the up stairs restaurant area and rooftop, saying we could chill up there if we would like - which we did for a bit just to recoup after the length of travel. We were offered both water and coffee when sitting up there for a tad.
Check-in later was easy and cannot fault any of the staff on anything throughout our entire stay. Always so friendly and helpful. The room itself was also great. We had the Murphy bed room, but just kept the bed down the entire time. Only thing I could fault is that it was a bit of a walk to the room from the elevators and through multiple doors that needed your room card, but really not that bad. Loved that we had a little kitchenette and could prepare our own foods if wanted. The bathroom was also a decent size.
Location of property was really great with tram stop very close by. Not far from the airport, easy to navigate around using public transport and apps. Lots of other hotels around, and the area feels very safe when walking around, even at night. We had breakfast at the hotel one morning, which was easy to set up and pay for at front desk, and while a bit expensive, it was enjoyable and nice not to have to think about.