We stayed one night visiting UCONN with my daughter. The hotel was fully booked. I was impressed with the room and cleanliness however free breakfast was a disaster. The staff was cleaning up a spill and there was little food to eat. I took what I could, but had to eat the crumbs of egg and sausage with a spoon due to no forks. I tried to be understanding, and kept waiting. There seemed to be no other staff but 1 person. They finally put out more food but then I still didn’t have a fork, either did anyone else. We were on a time schedule so I had to go back to my room for forks. Glad I did as there were still none. After breakfast I returned the forks to my room to avoid charges of missing items. Basically they are understaffed to handle anything other than the normal routine. While I would stay again I will make other plans for breakfast.
Virginia
Virginia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 7 日
Althea
Althea (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 2 日
Terrible
Shantell
Shantell (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 13 日
From the moment I tried to check in the operation manager gave me such a hard time I paid in advance for a 2br suite she asked how many people I was having I said 6-7 she gave me my ID back and said she couldn’t check me in she didn’t explain the reason nor did she offer to rent me an additional room. Her customer service skills need to improve or they will lose customers I prefer to say at Hilton hotels over most but the way she handled check in has me second guessing.
Albie
Albie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 13 日
Joyce
Joyce (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 10 日
The room was nice and clean. Spacious and comfortable.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 3 日
Corrina
Corrina (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 30 日
Nelson
Nelson (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 29 日
Constant fire alarms throughout the night, absolutely terrible
Corinne
Corinne (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 27 日
The staff was super friendly. Room was clean and spacious but noisy. Not sure if it was because of room location. But also lots of noise from floor above and outside. Our bathroom had a very loud fan that didn’t shut off so was harder to sleep.
Alicia
Alicia (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 17 日
Never again
I was there to celebrate my daughter’s 9th birthday the hotel had 3+ fire alarms where we had to exit the hotel and they offered no accommodation I haven’t gotten a call back about the incident. The alarm kept going off to the point I choose to leave because sleep was not an option
Reeva
Reeva (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 9 日
Dongkyu
Dongkyu (12 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Linda
Linda (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 18 日
Mehhh… room wasn’t ready at check in time. One of the managers decided to use my time for a “teachable moment” and it was awkward. Room looked quickly cleaned and details were missed.
Nicholas
Nicholas (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 13 日
Catherine
Catherine (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 3 日
This property is an extended stay yet there is no safe in the unit.