We booked a 4 people room and only received 1 key. We asked if we can have a second key so we did not need to travel together all the time. We were advised to put down $500 for an additional key. Also the sink is outside the bathroom and the only soap is the body wash inside the shower and bathroom. We asked for a small soap to wash hands. We were advised to go to a store to buy one. The hygienic condition is not good.