The first thing we didn't like was that at no time did they inform us that they didn't have a front desk with someone attending 24 hours, which was very uncomfortable when you arrive at the "hotel" and no one opened the door for you. We had to wait for someone to come out to inform us that we had to wait for someone to arrive and give us the information while we waited on the street. They didn't inform us that the elevator is taken from the first floor, and that you have to carry your suitcases up there. Lastly, and for us, the worst thing was that the air conditioning never worked. We had to sleep with the window open so as not to be so hot.