提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 天天開放。18 歲以下住客禁止進入 SPA。
可攜帶寵物但需額外收費 每隻寵物每晚 MXN 1000
18 歲以下住客禁止進入 SPA。旅客須預先聯絡此住宿預留嬰兒床。
Most fabulous room views ever!! And the staff was so warm and helpful. Definitely recommend.
1 晚旅遊, 2021年03月27日
Overall value very good especially for the price and all-inclusive... We had pretty good food, I most especially liked the ceviche and food by the pool.. a few inconveniences, but we still had a wonderful time...if you have small children definitely bring your own life vests etc they didn't have any of that...thankfully i shoved them in my suitcase from the US last minute
1 晚家庭旅遊, 2021年03月26日
I stayed for a week. The good point is that everything including room service is included. Ocean view room, 1 minute to the beach, Ala Carte restaurant can be used at any time without reservation. The bad thing was that I didn't clean the floor in the room after check-in. A / C doesn't work very well. Refrigerator failure in the room (requested to change but not changed). Room key breaks down every day. forgot to install the phone in the room. The glass on the balcony is dirty. Fighting and blood dripping every night in the room upstairs. The biggest problem is that there is no explanation or offer of VIP benefits on hotels.com. Please do not post false information on hotels.com. The restaurant and chambermaid are very friendly. FRONTO is kind on the first day of mr Juan, and the worst after that. It's not 4 stars. I probably won't stay next time.
akito, 7 晚家庭旅遊, 2021年03月25日
The hotel is good, the buffet of the hotel have the same food all days, the pool and the sauna was great
Fidel, 6 晚旅遊, 2021年03月14日
I do not think facility is 4 stars
Gustavo, 3 晚旅遊, 2021年02月04日
It was a great place for the price. We enjoyed the location and it was rather quiet, not a party scene at all.
3 晚浪漫之旅, 2021年01月07日
Staff and entire hotel team was excellent, service and food was amazing! Cleaniness was on par. But our bathroom had a terrible sink clog and a extremely leaky shower that would soak the whole floor. Not a deal breaker but definitely an inconvenience especially if you take the time and effort and pay the money to come all the way out to Cancun
Andy, 3 晚浪漫之旅, 2021年01月06日
First thing my girlfriend and I stayed at the hotel and we usually expect things to be right what we buy. The first day I realized I didn’t see a couch in my room but I didn’t bother. I totally forgot what room I bought because I booked this room a long time ago so I thought I just got the basic room. Towards the end of the trip I met a couple and they had book a room that we bought with a couch it was definitely bigger. I checked my booking reference and it said we got the same room and I had the wrong room! I then went up to the front desk and asked them why we had the wrong room and they checked and said oh you guys have the right room but let me see your receipt. I showed them and they said oh it just says standard room. I then said okay but my friends also have standard room and it says king bed with a double bed couch. I told the lady that we have the same description as they did and then she said okay so do you need a couch. I then just didn’t care because she had so much attitude and didn’t care. They didn’t even give me a refund of the extra amount I paid for the bigger room. So please check for your right room. Very upset that they did this to us.
5 晚浪漫之旅, 2021年01月04日
This hotel is not what it seems to be is say it’s like a nice 2 star hotel at best. The beach was the best thing about the hotel. And one of the mangers who really tried her best to make my stay better. The common areas need updating as do the rooms
Ella, 8 晚旅遊, 2021年01月03日
Oleo had very great service, large rooms and nice views all around but that was about it. The property is much more run down than the photos show and it is definitely a hotel, not a resort. The food & amenities (fitness center, pools, bars and restaurants) were quite awful. The pool was dirty and our sheets & robes had stains. We ate at Almar 3 nights and ate outside of the property every other night as the food options were extremely minimal (no vegetarian options). Overall, I would not recommend this property nor would I stay here again.
6 晚浪漫之旅, 2021年01月01日