Does Extended Stay America Suites - Boston - Saugus offer free cancellation for a full refund?

Yes, Extended Stay America Suites - Boston - Saugus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites - Boston - Saugus?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Suites - Boston - Saugus?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Extended Stay America Suites - Boston - Saugus?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Extended Stay America Suites - Boston - Saugus?

No, this hotel doesn't have a casino, but Encore Boston Harbor (13-min drive) is nearby.

What is there to do at Extended Stay America Suites - Boston - Saugus and nearby?

During the winter, enjoy nearby recreation like ice skating and return when the snow melts for cycling and horseback riding. Additional recreation nearby includes casino gaming and segway rentals. Extended Stay America Suites - Boston - Saugus also has a 24-hour fitness center.

Does Extended Stay America Suites - Boston - Saugus have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.

Extended Stay America Suites - Boston - Saugus, Boston: Hotel Reviews, Rooms & Prices

4/10 Fair

Oct 5, 2025

Floors were dirty, the whole place smelled and there was hair from the previous guest on the shower walls.

Ryan, 1-night trip

8/10 Very good

Sep 18, 2025

Pet hotel and it smells like it. But the l

Damien, 1-night trip

10/10 Exceptional

Jul 13, 2025

Convenient to airport

Kevin, 1-night trip

10/10 Exceptional

Aug 19, 2025

Great place

It was. Great and they are trying to redo everything and bill the manager is really great and nice

Sarah, 2-night trip

10/10 Exceptional

Jul 20, 2025

Great building

Gilberto, 1-night trip

4/10 Fair

Oct 14, 2025

Cigarette smell extreme

Bathroom cigarette smell was extreme. Told front desk and she said "we know" "Couch" was chewed up by animal in multiple areas and housekeeping placed a bath towel over the largest hole

Kyra, 1-night trip

6/10 Good

Sep 21, 2025

Salem Trip

Great priced hotel for our Salem weekend trip. About 20 minutes from Salem itself. Great location overall with a walmart next door and plenty of restaurant options within 5 minutes. Not the cleaned place i’ve stayed, had some bugs in our room as well as an old soap bar sitting on top of the shower rim from previous guests. Room came with fridge, stove top, microwave, etc. Staff was helpful throughout our stay. Would recommend for a short busy weekend.

Cleo, 2-night trip

2/10 Poor

Sep 29, 2025

never stay at a extended hotel again would not rec

not safe tailgate partys in the parking lot. Dogs Barking near room. late 4:00 PM Check inn. Police evicting person from room next doo

greg d., 1-night trip

2/10 Poor

Oct 13, 2025

I had a truly unreal experience. I’m an avid traveler and have stayed in hostels, hotels etc etc. of many kinds. I’m not super picky, but this really floored me. The conditions at this hotel were abysmal. The staff were unable (unwilling?) to change my room. I paid over $245 and forced to stay in a room in terrible condition. They did issue a refund after I worked with Hotels.com, but it didn’t change how uncomfortable the stay was for my partner and I.

Kylynn, 1-night trip

2/10 Poor

Oct 21, 2025

The lady who checked me in was Rude. Staff over all was rude. At a glance it appeared clean until I checked in and looked more closely. There was crud on the floor around the tub. Floor left my clean white socks disgusting dark brown. Staff doesn’t care. Several permanent residence and they treat everyone like a problem long term resident. Last night there I found a cockroach running across the bathroom floor. I hope I didn’t bring any unwanted guest home with me! I will never stay here again!!

James, 2-night trip

8/10 Very good

Jul 23, 2025

Property good

Phoi, 2-night trip

2/10 Poor

Sep 15, 2025

Last and only stay there

There was no tv, no ice trays for ice, no dial tone for phone use and we received a knock on the door early in the morning bcuz the front desk person didn’t know we were staying in the room. Candice was very professional and apologetic for the bad service we received.

Alvin, 1-night trip

10/10 Exceptional

Apr 14, 2025

We had a great stay and a safe place to be

Paige, 1-night trip

10/10 Exceptional

May 5, 2025

Great place clean nice and the staff is just wonderful

Bryon, 4-night trip

6/10 Good

Sep 21, 2025

Rundown room

My stay was not great. The room seemed clean enough but very rundown - the upholstery on the desk chair was mostly peeled off, the chair near the bed was covered with a poorly fitted cover that looked to be meant for a much larger chair and was also in rough condition. The towels were dingy and worn but again, they seemed clean. The pillows were flat and uncomfortable. The "blanket" was the thickness of a sheet.

Debra, 1-night trip

10/10 Exceptional

Mar 14, 2025

I love staying here

Beautiful Nails, 1-night trip

6/10 Good

Jul 24, 2025

Sleeps 3, but I had to

Rachel, 3-night trip

8/10 Very good

May 24, 2025

Nice and clean. Very nice stay locally

Yessenia, 1-night trip

10/10 Exceptional

Mar 9, 2025

Great place to stay, very welcoming

Max, 2-night trip

8/10 Very good

May 5, 2025

Nice place but it's the staff that really makes your stay a memorable one

Bryon, 7-night trip

10/10 Exceptional

Mar 30, 2025

Right next to a Walmart, soo many restaurants, super friendly staff.

Brandon, 1-night trip

2/10 Poor

Aug 1, 2025

We had to leave because the advertised fast internet was non existent and the beautiful pool was missing. No proper lighting in the elevator the door had a mind of it's own. Our stay lasted lest then an hour and we left.

Dennis, 2-night trip

4/10 Fair

Oct 13, 2025

This place is rated at two stars and boy does it show. There were scuff marks on the counters and missing chunks of leather from the chair. The AC didn’t work and I had to be moved to another room. The next room I was moved into had a television that only displayed in the color, purple and lights, which flickered continuously. The Wi-Fi brought me back to the days of dial up in terms of speed, and the sheets were thin paper. nonetheless, it cost me over $200 a night because it was October and I wanted to be near Salem. there is luckily a Walmart literally next-door that you can walk to in about a minute. everyone staying at the hotel was friendly and one desk worker was friendly while another showed extreme attitude for no reason. At one point, the card key access to my door just stopped working for no reason and we had to get new cards. Stay here if you’re desperate and you wanna be near Salem because you won’t get bedbugs, and it’s basically clean.

Shelley, 3-night trip

6/10 Good

Jul 20, 2025

Our room smelled horrible of cigarette smoke. The staff were friendly. Elevator lights and buttons not functioning properly.

Kelli, 3-night trip

10/10 Exceptional

Mar 25, 2025

Everything was amazing!

Andrea, 3-night trip

Extended Stay America Suites - Boston - Saugus

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