我可否免費取消總統酒店的預訂，並獲發全額退款？

可以。總統酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

總統酒店是否允許寵物入住？

是的，狗隻可入住。此住宿收取每隻寵物每晚 GBP15的費用。輔助動物豁免收費。

總統酒店是否設有店內泊車位？

是的。自助泊車費用為每日 GBP10。

總統酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。提早入住收取 GBP15 附加費 (因應供應情況而定)。退房時間為 10:00。延遲退房收取 GBP15 附加費 (因應供應情況而定)。

總統酒店是否附設娛樂場？

否，此酒店不設娛樂場，但美卡賓果 (14 分鐘步程外) 及黑潭雲頂賭場 (17 分鐘步程外) 就在附近。

總統酒店店內與附近有什麼好玩？

總統酒店備有2 間酒吧及夜總會。

總統酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

總統酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

總統酒店附近區域有何特色？

從總統酒店出發，短短 18 分鐘步程可到冬苑，19 分鐘步程即達黑池塔。

黑池總統酒店優惠

Q: 總統酒店是否設有店內泊車位？

是的。自助泊車費用為每日 GBP10。

Q: 總統酒店店內與附近有什麼好玩？

總統酒店備有2 間酒吧及夜總會。

Q: 總統酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

Q: 總統酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

2/10 欠佳

2025 年 10 月 16 日

Couldn't fault the breakfast but everything else was terrible 1/ poor standard of cleanliness - dust on deido surrounding the bed Top part of showerhead was discoloured,possible rust Carpet a bit grubby Secondly position of the toilet totally unacceptable - oversized shower area meant toilet was squeezed into a tiny space,so impossible to sit on it. Had to use toilet opposite the restaurant Thirdly,lack of space for puttong clothing Fourthly, no drinking glass in the bathroom - was an empty space for one Fifthly,very stingy with complimentary drinks and no biscuit - was just 2 tea bags,2 sachets of coffee, 3 sachets of milk and NO sweeteners - around 10 ordinary sugar sachets Sixthly,dogs continuously barking and allowed in the dining room - a big no no Lastly,large quantity of chips behind the toilet door,near the dining room

Attention to detail - painted over tv cable

Malcolm (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 15 日

Disgusting. Place is filthy. We didn't even unpack. We left without staying. Total waste of money.

steven (1 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 10 月 14 日

Good lication... comfortable room that had not been thoroughly cleaned... good breakfast

Paul (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 14 日

Clean and friendly hotel

Daniel (1 晚商務旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 13 日

Arrived on 10 /10/25 24/7 reception NO I had to walk all around the place to find someone to check in . About 2 am we had a someone smashing our door in room 206 we were very scared and shuck up . I rang the numbers given to no one answering us I was crying at this stage . I tryed again and I told a mad in which just said I’m dealing with it. But no one came to see if we were ok my husband is 68 and I’m 62 . This was disgraceful. Next morning still nobody on desk to talk to . The rest off the time we had no sleep and a chair under the door handle . It was not worth the money and we came back early.

Julie (3 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 13 日

I wont return

The room was dated, not clean and shouldn’t be classed as a suite. The bathroom toilet had been used and not flushed/cleaned for over a week. False eyelashes/hairs and general mess was visible on carpets (not hovered). Shower leaked & was blocked with hard water deposits which were removed by my self. Bed lining was marked and the mattress so tired that they were pointless. Mattress protection was dirty and the windows so dirty that it looked constantly foggy. I took a photo to show the actual room rather than what is advertised. The staff were very good (minus the cleaner) water and front desk staff were happy, helpful and friendly.

Paul (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 12 日

Stay

Hotel room was very dated and needed lots going to it. Breakfast was amazing. Fresh and hot. Lots of choices.

Laura (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 12 日

Didnt have

Pamela (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 11 日

Andrea

President hotel was very clean and food was good.Its about 15 minutes from town centre the only problem was the parking it cost 10 pound a night

Andrea (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 7 日

Awful hotel avoid. Room was freezing cold as no heating on at any point during stay. TV not working. No hangers in wardrobe. Dirty dusty TV remote. Light fitting on wall which didn't work with exposed wires.

Nathan (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 7 日

Very good

Rosa (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 6 日

Excellent value for money

Mark (1 晚友伴旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 6 日

Dingy hotel that just about makes it to one star

It's a rather dingy hotel. It needs decorating and the room was pretty thick with dust. There was a radiator in the room that clearly was not able to be turned on. The overall view is that it's quite dingy throughout and in need of a full refurb.

Steven (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 3 日

Bra frokost,

Stephen (4 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 10 月 2 日

No shops near, room was ok but beds smelt mouldy but was clean. Sink in bathroom leaked. Switch for lamp was broken and other switch was hidden behind bed. Not enough milk for drinks and no-one on reception to get more. Parking was ok but having to pay £10 to park overnight was high as car park was on front of hotel and not secure

Elizabeth (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 29 日

Perfect

Dave (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 29 日

Brian (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 29 日

THE ROOM WAS COMFORTABLE. THE STAFF WERE GREAT ALWAYS SOMEONE AROUND IF NEEDED.

alan (3 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 27 日

Woudnt book there again walked in and was scruffy and the rooms was tramppy didn’t even stay there lost money and found another hotel in a lot better condition

Paul (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 26 日

Food was excellent staff good room not good smelt of dogs being in there very unhappy being coming here 2/3 times a year

Karen (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 25 日

The room was not cleaned well , the counter top where the kettle and cups were so dirty the, couch even the cushions had few marks on them. When we arrived the room there were no toilet paper and towels, yet those things could be checked way before our arrival. Wouldn't go back again.

Charity (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 25 日

DISTURBING EXPERIENCE

I was undressed and sleeping was woken by a male member of staff walking into the room. Very disturbing experience with someone letting them self into the room. I will not be bothering to book again. Pervert springs to mind disgusting.

Louise (4 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 24 日

Dave (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 22 日

Arrived 15min before checkin and told we had to wait .Assigned a room on the side when we had paid for sea view, as it turned out the room was not ready. We asked a staff member who rectified the problem.The Hotel had very few guests. Restaurant staff friendly and helpful. The food was good value but limited options that said it suited our need .Breakfast excellent .

Ruth (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 22 日

50/50

The receptionist was very nice on check in but another receptionist ignored myaelf and another resident as he did paperwork and eventually i had to ask for me key he then he was veryignorant the other resident walked away she was so uncomfortable unfortunately i wont be staying here again they need to train their reception staff better

G (3 晚行程)

Hotels.com 真實旅客評價

總統酒店

The President Hotel

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