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Cascades Mountain Resort, an Ascend Collection Hotel

3.5 star property
Family-friendly hotel with indoor pool, near Blue Ridge Mall

Choose dates to view prices

Photo gallery for Cascades Mountain Resort, an Ascend Collection Hotel

Indoor pool
Reception
Property entrance
Interior detail
Interior detail
Set near Blue Ridge Mall, Ascend Hotel Collection is a haven for families. Take a dip in the indoor pool or waterslide, grab a coffee at the cafe, and unwind by the fireplace. With free WiFi and an on-site restaurant serving dinner daily, this resort offers convenience and fun for all ages.

Reviews

6.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free parking
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool and 3 hot tubs
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 20 min walk - 1.7 km
  • Pardee Hospital - 5 min drive - 4.7 km
  • Burntshirt Vineyards - 5 min drive - 4.9 km
  • Saint Paul Mountain Vineyards - 7 min drive - 6.4 km
  • Elijah Mountain Gem Mine - 10 min drive - 8.9 km

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪Binion's Roadhouse - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Cascades Mountain Resort, an Ascend Collection Hotel

Cascades Mountain Resort, an Ascend Collection Hotel is a great choice for a stay in Hendersonville. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Old Orchard Tavern, which serves American cuisine and is open for dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the pool.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Pool gate

What to do

  • Discount at nearby fitness center
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski runs nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1960
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • 3 hot tubs
  • Waterslide

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Portable bathtub seat
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)

Special features

Dining

Old Orchard Tavern - This restaurant specializes in American cuisine and serves dinner only.

Fees & policies

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, an Ascend Collection Hotel offer free cancellation for a full refund?

Yes, Cascades Mountain Resort, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cascades Mountain Resort, an Ascend Collection Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Cascades Mountain Resort, an Ascend Collection Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cascades Mountain Resort, an Ascend Collection Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Cascades Mountain Resort, an Ascend Collection Hotel?

Check-in start time: 4 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM.

What is there to do at Cascades Mountain Resort, an Ascend Collection Hotel and nearby?

During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking and horseback riding. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include an indoor pool and a picnic area. Cascades Mountain Resort, an Ascend Collection Hotel also has a garden.

Are there restaurants at or near Cascades Mountain Resort, an Ascend Collection Hotel?

Yes, Old Orchard Tavern offers American cuisine.

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Cascades Mountain Resort, an Ascend Collection Hotel Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Hot Tub
Breakfast
Service staff
Bed
Children
Restaurant
Wifi
Shower
Lobby

Reviews

10/10 Exceptional

It was all good liked the pool area and patio area
Christopher, 2-night trip

10/10 Exceptional

Loved it
Dominique, 2-night trip

8/10 Very good

The staff was great
Michele, 2-night trip

6/10 Good

Would be better if they has breakfast every day and house keeping
Anna, 1-night trip

10/10 Exceptional

The indoor pool and slide!
Danielle, 1-night trip

6/10 Good

Has an amazing pool in the middle. Resort has much potential but needs updating and gym, hot tubs need fixed.
David, 2-night trip

2/10 Poor

Not handicap accessible, very rude service. I’ll never stay again
Adeline, 1-night trip

2/10 Poor

There was no wifi, no breakfast, no hot water, mold in rooms, foul smell, and our room was open when we came to it giving us concerns for safety.
Melina, 1-night trip

8/10 Very good

It was a great stay. Pool was awesome. The only downside was the hot tubs were not working. But the rooms were nice though a little dated.
Annette, 1-night trip

4/10 Fair

Room different from the photos, hot tub didn't work and cleaning was terrible
Andressa, 2-night trip

2/10 Poor

We arrived at the hotel to check in... there was nobody at the front desk...had to ring the bell several times before the lady came up...our room wasn't available that I reserved a month ago...the hotel was under remodeling and no pools or hot tub was open...this was very disappointing because it was my birthday...we had to cancel our reservation and find another hotel room.
Katrina, 1-night trip

2/10 Poor

It is not a resort.
Aaron, 2-night trip

6/10 Good

It was okay
Lester, 1-night trip

6/10 Good

Okay

The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Michael, 1-night trip

4/10 Fair

This hotel has really gone down bad!! I hate it because my kids love the pool and we stay here every year but we want next year if it doesn’t do some major improvements so sad
Julie, 2-night trip

4/10 Fair

The outside needs a landscape and the hot tubs didn’t work and didn’t work last year.I was not satisfied this time staying here
Paula, 2-night trip

2/10 Poor

Needs some much needed TLC. Very run down.
amanda, 4-night trip

6/10 Good

We loved the property, and how everything was setup. But this place needs some tlc. Bathrooms needed paint floor was uneven so the door wouldnt open all the way. Aged furniture. Outstanding service though.
Amanda, 1-night trip

8/10 Very good

It’s a little old and needs updated but was clean. The pool and slide was terrific. No wifi, Breakfast, fitness center, or hot tub right now. It was good for what we needed.
Dana, 1-night trip

2/10 Poor

The bed had mouse droppings in it there qere roaches, none of the amenities that were mentioned on rhe website were available
Jessica, 1-night trip

2/10 Poor

We were not told about any infestation of bedbugs which was the case , I reported this and asked for my money back and was told yes my night would be refunded. 1 family member is covered head to toe in bites
Seth, 1-night trip

6/10 Good

The pool was awesome. Front desk was nice and helpful. Walking to our room the smell in the hallway was atrocious. It made me weary of where I was staying. The room was huge but had a smell as well. We will come for birthday parties at the pool but staying there prob won’t happen.
Josh, 1-night trip

4/10 Fair

Horrible time. Decent waterslide.

The first room they sent me to was already occupied. Then after getting a second room, they gave other guests key cards to my room. 2 people walked in on me getting out of the shower. In the morning i found multiple cockroaches crawling around my room. The waterslide was cool tho, hot tub was not working.
Jon, 1-night trip

8/10 Very good

Took hours to get fresh towels. Never had towels available at the pool.
3-night trip

4/10 Fair

No wifi, no towels, no breakfast, cafe and restaurant on the property were closed. The beds are awful to sleep on. Linens were stained. Pretty sure we heard mice in the walls.
Jennifer, 2-night trip