A very nice and modern hotel. Staff is not that friendly but polite. The room is very nice and nicely decorated. This is a brand new hotel and the management is good. The concierage staff (a tall black young man) is so considerate and nice to guests. Everything is reaonable and neatly managed. Will return for sure.
This is an excellent hotel if arriving late at night before transferring to other Kenya destinations. Right next to the international airport. Very good 24 hour service and shuttles to the airport. Food was excellent. We had a suite which was perfect for our family.
claire
claire (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
QUEENETH
QUEENETH (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Hidenobu
Hidenobu (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Sonal
Sonal (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
paul
paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
paul
paul (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Great food great hotel service at bar slow
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Sabine
Sabine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Mads
Mads (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Johnsy
Johnsy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月23日
Staff need training
Currently staying here and I ordered room service after a late flight and have a 4:30am transfer back to the airport. I get two calls from the restaurant at 12:10am and 12:20am asking me to set up an account so they can charge my KSH1600 (USD12) bill. Most hotels you pay on check out!
Hotel staff need training to understand what is an acceptable time to ring residents, certainly not 12:20am when people are fast asleep!!!
Shuttle also took forever to leave which meant a delayed flight resulted in a super late night. Certainly was a poorer service than the time I stayed before.
This is my second time staying here and safe to say I won’t be returning. Puts Hilton to shame and certainly will be raising this will Hilton chain.
Alison
Alison (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Shuttle was not available at the airport otherwise all great
Leighton
Leighton (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
SANDY
SANDY (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
Nice and simple room, basics good, not far from Airport.
Shuttle service, good for staying overnight for a flight next day.
Jost
Jost (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
NATALIJA
NATALIJA (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Milu
Milu (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
I gave a 4 above, just because we arrived very late at the hotel, and had to leave very early in the morning. We only stayed a total of 4 hours at the hotel! Personnel were pleasant and helpful, though, and the room was fine.