Only person at the hotel/bar when we arrived didn't speak any english. Told us in broken english that despite making our booking a month prior on expedia that they did not accept online bookings.
Had to wait for 40 mins for the bar tender to come along because he spoke english. Told us they didnt accept any online bookings anymore and that we would have to pay in cash again and message expedia for a refund.
Chased the hotel for the length of our stay for them to email expedia or provide a reciept to get a refund.
There was constant confusion about the length of our stay also with them trying to check us out the night before we were supposed to leave.
The room itself was bright but was not the.room type i had booked. There was no fridge. There was certianly no breakfast provided like the description said and there were small bugs all through the room. The bathroom was just a nightmare with mystery water coming in through the ceiling. A trickle of water from the shower nozzle and plumbing that would block up.
kim
kim (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2018年2月4日
Horrible
Hotel would not honor my booking. Don't book here. They claim not to be affiliated with hotels.com. Anyway it is a brothel in a noisy seedy area of the city
真實旅客
7 晚浪漫旅程
Hotels.com 真實旅客評價
2/10 欠佳
2018年1月19日
THEY DON'T TAKE ONLINE BOOKINGS DONT BOOK HERE
After booking several days in advance and flying into Ho Chi Minh City I got a motorbike taxi here and was immediately told that they dont accept bookings done online, so I had to find a new hotel to stay at and didn't get any of my money back. This hotel needs to be removed from the site as the owners told me they don't accept any bookings from expedia and in the meantime please, DON'T BOOK A STAY HERE