My family and I have been staying at this hotel for 10+ years and normally have a great stay. This visit was not so good.
Our daughter wanted to celebrate her 8th birthday weekend at Sonesta and swim. This hotel is located very close to her grandparents and we always eat at The Art Bar.
We had a 1 bedroom suite and from the moment we walked in, the room was drafty and had stains on the carpet. The couch was dirty and had multiple stains on the mattress and cigarette marks. The curtains were tattered and dirty. The dressers also had cigarette marks.
When we went to dinner Saturday night, The Art Bar was suppose to be open at 5:00 pm. We waited patiently for 15 minutes for them to open the doors, but no one came. We even tried to call the restaurant, but no one answered. My husband had to go to the front desk to get assistance. We were finally able to get in after 30 minutes. The wait was worth it in the end because of the staff. They quickly took our order and the food was delicious!
Also, our neighbors decided to have a weed party the whole weekend and our room smelled pretty bad.
We have always loved staying at this hotel for their amenities, but we expected better.