A luxurious and relaxing stay in a beautiful setting with wonderful service that was second to none.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Wonderful stay
Wonderful stay
SMRITI
SMRITI (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Best Hotel
Best hotel. The customer Service was outstanding. Very comfortable bed, nice , big room. Nice view .
Ozra
Ozra (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Pleasant stay with great staff. Best property great ambience and humble staff
Manu
Manu (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
Altogether a disappointment. This hotel is seriously overrated. There are much better hotels in Mumbai, with better rooms and nicer and more kind staff. Location is not ideal if you visit for business. Breakfast selection is poor compared with other hotels. Save your money and find another place to stay.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Excellent
I want to thank all of the employees at this hotel for making this stay for me and my mom a wonderful experience. This is a beautiful hotel with a beautiful location. When we arrived, I was incredibly sick at the airport and the driver, Steven, made sure that I was well taken care of. He called the hotel to let them know I was sick and for them to send a doctor to the room. The doctor checked me and my mom. She is an excellent doctor and she has an office in that hotel so in terms of health, you’re very well taken care of at this hotel. Our only issue was that there is very loud music playing daily at the breakfast area which is where our room was located. We spoke to a manager named Obsheka (I hope I spelled that right). She changed our room and I hope she gets a raise because she was just so kind and warm and welcoming and made me feel like she was my sister. My mom and I think she’s the best. I really want to thank her for giving us a great experience at this hotel and we hope to see her again on our next trip there.
Ayesha
Ayesha (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月24日
A big disappointment altogether especially in light of the overrated reputation. Compared with my last stay there 20 years ago, it looks like this establishment lost its glory. Rooms are far lower than other five stars hotels in Mumbai. But the worst is an unbelievable rude approach of the duty manager who accused me falsly on tracking the room door loudly given a complaint they received from a guest in the upper floor... I wonder what kind of support elite technology got them to point this to me. Such a miserably stupid way to treat guests.
Shay David
Shay David (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月21日
disappointed…
Maybe 20 years ago? Rooms are super outdated with paint peeling and scuff marks everywhere. Room amenities lacking as they use a very cheap Taj branded product that is subpar. Please for a “5” star hotel use a name brand like Acqua di Parma, Hermes, Molton Brown … can’t get away with cheap alternatives. Common areas looked great and are well maintained however, they forgot to carry that same standard to the rooms. Seemed they were understaffed. Restaurant breakfast buffet is okay but again, not what one would expect. I stayed at the Leela Hotels prior to Taj and hands down 3x better. Visited a colleague at the Four Seasons … seemed I picked the tourist hotel! Oh ….. hallways don’t have AC and on the 6th floor, super hot. Causes fluctuations in moisture between hall and room so there is a distinct smell of mold or musty. Water also runs down the entrance doors to the rooms. Be careful walking down the halls as you can slip.
Stephanie
Stephanie (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
An excellent hotel. Everything was great.
Gary
Gary (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月14日
Amit
Amit (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Incredible service!
Nicole
Nicole (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月12日
Overall a wonderful experience. The property is beautiful as is the location. The rooms were a little small given the price so on value I felt it could have been better.
Shy
Shy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
I Stayed there for 2 nights with family in Taj Palace room no. 477, the bathroom while taking shower was leaking water in whole bathroom floor due to leakage below the partition glass. Had informed the house keeping couple of time but not rectified.
Kiran
Kiran (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月1日
frederic
frederic (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Excellent sea views. Excellent decor and staff. Top flight
Suhas
Suhas (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
One of the world's great hotels by reputation, a reputation it entirely deserves. The attention to detail is extraordinary (on returning to my room the first evening, my books had been provided with Taj bookmarks and all my computer cables were neatly bound up) and yet the staff are friendly and charming too. Perfection.