We arrived at the hotel late and wanted to turn in for the night. We had reserved a room that could sleep 4 but only found enough towels for 3 and found that the sofa bed did not have blankets nir pillows. Had to walk back down to reception to get these items. The following morning everything was going well until i came across a person aleeping in the dining area tgat appeared to possibly be homeless. I ate and was distracted by staff that appeared to be having an altercation or disagreement. I went back yo my room but decided to walk back down for coffee as i walked by the laundry room with the door open, you could loudly hear personnel complaining about an issue possibly with another coworker. Overall, the staff seemed very concerned about their work issues rather than ensuring customers have are proactively taken care of and have the items they need for their stay. Upon our exit we encountered police in the lobby as they tried to remove the homeless person.
Brenda
Brenda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Buen hotel, el problema es que tienen poco personal de servicio a cuartos, y te dejan el cuarto sin hacer que no haya
Maria Esther
Maria Esther (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
Check in was great! Offered and recieved two water bottles with check in. He asked how many keys were needed, and did not announce which room i was in!!! Only the floor. (You have no idea how many time they shout this information to the assembled crowd around me! Thankfully not here!)
cynthia
cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月11日
Billy
Billy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
hector
hector (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Jose
Jose (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Everything was great
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Erica
Erica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月29日
Hector
Hector (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
David Rodolfo
David Rodolfo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Selene
Selene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Isaac
Isaac (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Awesome stay!
The personnel was super nice and friendly, especially when I checked in. We drove in pretty late and check in was really quick, which was great cause we had a 3 and 2 yr old ready for bed. Room was as described, the breakfast was nice and warm.
Brenda
Brenda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Jose
Jose (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Salina
Salina (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Stefanie
Stefanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
El hotel está muy bien, el desayuno también, pero la limpieza de los cuartos no la hacen diario si no se pide directo a recepción.
Ihan
Ihan (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
Good overall
willie
willie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
Good location
Keila
Keila (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月3日
Maria
Maria (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Horrible experience
Found a roach in the room, apparently for this hotel you have to let them know to clean the rooms unlike every other hotel. Even after we did ask them to clean our room they still didn’t do it. Breakfast was ok I’ve had better at La Quinta hotels. The lighting in these hotels are horrible! There are only 2 tiny lights by the bed! Another thing is in one of the rooms none of the outlets were working we called to complain and they said they would send somebody and nobody came. Later on in the afternoon we had to go down to physically complain again until somebody showed up.
So many issue will never come again