結左業 有人接手 去到要再比錢 話會退返錢但無退過 打電話搵唔到佢 係特登唔聽重cut線
Closed already, someone there ask for payment for the room and the payment for this closed hotel is not refundable that is our experience.
Cleanliness is about average to all hostel in the world. You cannot expect excellent hospitality with this price. Not enough bathroom in general.
真實旅客
5 晚行程
Expedia 真實旅客評價
6/10 不錯
2017年5月18日
交通 吃還蠻方便
離jr 跟地鐵大概10分鐘 超商5分鐘 附近吃的都韓式料理居多。
YINGXING
Hotels.com 真實旅客評價
2/10 欠佳
2017年4月18日
Really BAD service !! 惡劣的服務!!
因航班時間於晚上10時到達日本,固需要延遲登記入住,起航前已多次發出電郵但沒有任何回覆。晚上12時到達Yuyuan,但沒有任何人在服務處,結果當晚沒有地方留宿,當時亦有另一位意大利旅客遇到相同情況。翌日早上終於找到服務員,服務員說因為過了9時登記入住時間,所以取消了我的房間預訂。怎麼付了款竟然可以取消我的預訂?
民房大門沒有上鎖,外人可隨便進入,如房門也沒鎖,更可隨便給人開啟進入。
I had sent 3 email to this accommodation about I had to check in late around 12 midnight, but I had got no responses. When I arrived to Yuyuan at 12 midnight, I could find no one at recepition area. Then I have nowhere to stay in that night. Came back next day morning, found the receptionist finally. He said my booking was cancelled because I didn't check in before 9pm. Damn it!!!!! How come it could cancel my booking with full paid to Expedia.
House door is not locked, outsiders can easily enter. If the room door did not lock too, stranger can enter easily.
It was the worst hotel ever.
The facility of it was awful.
What makes matter worse, it was so darty, they should know to clearn the rooms.
真實旅客
1 晚行程
Expedia 真實旅客評價
2/10 欠佳
2018年1月7日
Scam
the place was entirely empty. All the doors was open, however, no one was there. We waited in the lobby for hours then found three people from Taiwan, who were in the same situation as ours. We called the phone number listed on Expedia and a former employee answered. The place was vacant for at least 2-3weeks. We were stranded on our first day ever in Japan (Dec31,2018). We want our money back and moreq