Excellent service and very helpful staff. Beautiful place a bit outside of Riyadh.
Petrus
Petrus (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月9日
Really amazing run away resort to sit and relax
The spacious of the room and the bathroom is something really outstanding . In addition the balcony is really spacious as well with good view to the pools and the garden of the resort.
The value comparing to the service and the quality is really affordable .
Hazim
Hazim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年4月26日
Dina
Dina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月13日
Everything was good except the breakfast was for 3 stars. Also the shampoo and soap was very cheap for 5stats hotel.
Mashari
Mashari (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年2月9日
نايف nayef
Many services are not available due to maintenance and renovation work, there is disturbance due to the sound of equipment, and the service from the hotel staff is not at a good level. It was a not good experience.
nayef
nayef (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年5月25日
مكان جيد للراحه والاستجمام
تجربه رائعه
Majid
Majid (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年3月20日
Hisham
Hisham (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2022年2月26日
Never again
Our Door(automated) keycard did not work, took 4 visit to the reception and after 20min wait someone came to fix it.
There is a pool renevation on-going, loud banging and drilling even early Friday 7am . In a hotel site, they should start later to let guest sleep.
Our neighbors upstairs where dragging furniture most of the afternoon/evening or maybe it was the hotel staff?!
Only 1 water bottle inside the room, got more after asking. No kettle or anything for tea.
Room was freezing cold, the heating more for the AC did not work.
The water was freezing cold. After running the shower 15-20mins it will warm up to lukewarm.
Buffet lunch and breakfast was good. Breakfast had great variety with healthy option. Starbucks on site. The in-room dining was horrible.
Public area and beautiful with gorgeous art pieces.
Staff was friendly and helpful.
Miriam
Miriam (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2021年10月22日
بشكل عام رائعة المسبح والمشرف عليه ممتازين واعجبتني النظافة والبحيرات وموظفي البوابة الخارجية.
لكن لم يعجبني الزحمة عند موظفي الاستقبال ونظام بطاقة الغرف لاني حجزت يومين وعند وصولي للغرفة في اليوم الثاني محملة باكياس الغداء اكتشفت ان البطاقة لاتعمل ولابد من التجديد و تركت الاكل و وقفت في طابور طويل و بعد ٢٥ دقيقة رجعت للغرفة وكان الاكل بارد. وايضا مكان الغرفة كأنه في مخبأ سري ، نحتاج نصعد بمصعدين مختلفين حتى نصل لها مع انها في الدور الاول!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2021年10月16日
Razanq
Razanq (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年10月11日
Bandar
Bandar (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年9月12日
Warm welcome and booking error quickly fixed
Little confusion with the booking when I arrived so had to wait for room to be made ready. But staff were keen to help resolve the issue and did so as soon as possible. Limited menu in the restaurant but what there is was in generous portions and full of flavour. Property is looking a little tired but everything was fully functional. Location is a little isolated with no attractions around it so you need transport.
John A
John A (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年8月22日
Mashari
Mashari (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年7月25日
alaa
alaa (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2021年7月24日
Non resort
The resort has potential to be better with caring and professional management. Food and service are mediocre. Food onsite is too expensive and not palatable. Nearest decent food places is about 50 km away. Not much activities are provided and exercise rooms are found wanting. More than half of the equipment are broken down and non functional. The spa services are non existent. The swimming pool, sauna and steam rooms need to cleaner and open more hours.
MAHMOOD A
MAHMOOD A (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年6月28日
The location of this hotel is very far away from the city. The staff barely understand any English. The rooms could definitely use a good deep clean as they are dirty and dated. I ended up checking out after just one night and canceling the rest of my stay. I definitely would NOT recommend this resort/hotel to anyone based on my personal experience.
Ike
Ike (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年6月27日
المكان كبير وشرح ولكن للأسف لما دخلت الغرفة كانت الارضية مو نظيفة والكنب مبقع والحمام يحتاج تغير كامل... يعني ببساطة الفندق لازم تديرة شركة ذات خبرة. لو نمت في السيارة احسن من سريرهم
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2021年6月26日
Asma
Asma (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年6月18日
The rooms are not clean. The hotel services are poor. Dirty pool. The food is not good quality