Resort was wonderful rooms were beautiful staff was very friendly. I’d definitely go back
Fran
Fran (2 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年8月22日
The room started leaking water and the staff placed a bucket in the room and did not notify anyone that same night water started pouring from the roof we spent the night mopping water and the room had a foul odor after. We notify the hotel and they offered to change our room. The buffet area and the hallways was also leaking water when it rained. There is always a shortage of towels when we called for towels it took 6-8 hours at times. Housekeeping left cleaning towels in the room on the sink area and the shower were not cleaned properly soap scum was still seen after “cleaning" of the room.
Dawn
Dawn (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Snorkeling all around the resort was fantastic! Taking a walk down the beach in bloody bay was a nice bonus. All the restaurants were centrally located and the coffee and gelato shop was open 24 hours. I would’ve have given this place a 5/5, but had some hit or miss experiences with staff courtesy and politeness. Our butlers “Romaine and Susan were amazing!” Also, our driver “Greg” was awesome! Also, special mention to “Keith” who was our host one night at the buffet.
JON EDWARD
JON EDWARD (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月7日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年8月6日
I love everything about the royalton hideaway.
Tynesha
Tynesha (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
Ellena
Ellena (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月31日
This hotel gets 5 stars.. Everything was great here. Food, drinks, and entertainment
Nadia
Nadia (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月31日
I woke up in the middle of the night with roaches in my room. There was another day that I walked into my room and there was a Crab running around in my room. This is my second time going to this resort the first time was it so bad this time was horrendous
Donnalee
Donnalee (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月30日
Elyse
Elyse (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月18日
Ebony
Ebony (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月3日
Jensen
Jensen (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
If you can splurge and get the diamond club. Having butlers makes your trip amazing.
Tyler
Tyler (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月1日
Aleshia
Aleshia (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月24日
Nicolette
Nicolette (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月21日
The Diamond Club staff and entertainment team was excellent. Special mention for our assigned butlers Okeen and Dwight. Awesome!
Carmen
Carmen (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月10日
All of the staff members were amazing! Our butlers, Okeen & Dwight and the DC staff members in the DC Lobby were phenomenal!! They all went above and beyond to make sure we had everything we needed/wanted!
Darla
Darla (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月3日
george
george (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
Sarah
Sarah (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月31日
Great Hotel and Brilliant Staff!
Charles
Charles (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月24日
Andrew
Andrew (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月22日
It was awesome. However it was hard to get room service at times due to landline issues at the Resort.
Keon
Keon (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月13日
Khahdijah
Khahdijah (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月7日
Overall it was a nice resort with some nice staff but some of the staff didn't really want to work and it showed. Also be careful because I cut my foot on a tile that had broken in the pool.