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內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人

4.5 星級住宿

Royalton Negril, An Autograph Collection All-Inclusive Resort

高級海濱酒店，設有SPA，鄰近七英里海灘

選擇日期查看價格

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人相片集

室外婚禮場地
5 間酒吧/酒廊、池畔酒吧、海灘酒吧
5 間酒吧/酒廊、池畔酒吧、海灘酒吧
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | 海灘/海景
室外泳池；躺椅
身處內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人，你可到訪私人海灘，享用太陽傘、海灘酒吧及躺椅等設施，且步行 10 分鐘內即可抵達七英里海灘。室外泳池最適合希望玩個痛快的旅客；而如果你想好好慰勞自己，還可盡情享受深層組織按摩、體膜護理及芳香療法服務。Gourmet Marche是店內 8 間餐廳之一，主打多國菜，早餐、午餐及晚餐時段營業。此奢華酒店的其他特色設施包括 5 間酒吧/酒廊、免費兒童俱樂部及池畔酒吧。旅客無不對住宿的熱心員工讚不絕口。

評價

7.4 分，滿分 10 分，
不錯

人氣設施服務

  • 免費早餐
  • 餐廳
  • 酒吧
  • 泳池
  • 免費車位
  • 健身室

主要設施服務 (12)

  • 每日清潔服務
  • 位處海灘
  • 8 間餐廳及 5 間酒吧/酒廊
  • 全方位 SPA
  • 室外泳池
  • 免費兒童俱樂部
  • 健身俱樂部
  • 室外網球場
  • 太陽傘
  • 海灘躺椅
  • 沙灘巾
  • 兒童泳池

合家歡 (6)

  • 兒童泳池
  • 免費兒童俱樂部
  • 獨立浴缸及淋浴設備
  • 精選電視頻道
  • 花園
  • 露台
現價 HK$4,346
合共 HK$4,346
連稅及其他費用
2 月 25 日 - 2 月 26 日

客房選擇

可用嘅客房篩選條件
正在顯示 16 種房型 (共 16 種)

載入所有Luxury Presidential one Bedroom swim out Diamond Club的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Presidential one Bedroom swim out Diamond Club

特色

陽台或庭院
後院
獨立起居區
獨特裝修
獨特設計
空調
平面電視
高級寢具
  • 114 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 2 張標準雙人梳化床

載入所有Luxury Junior Suite swim out的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Junior Suite swim out

特色

陽台或庭院
後院
獨特裝修
獨特設計
私人泳池
空調
平面電視
高級寢具
  • 56 平方米
  • 海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床 / 2 張加大雙人床及 1 張標準雙人梳化床

載入所有Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club的相片

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | 私人泳池

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

特色

陽台或庭院
後院
獨立飯廳
獨立起居區
獨特裝修
獨特設計
空調
平面電視
  • 115 平方米
  • 海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有Luxury Presidential one Bedroom ocean view Diamond Club的相片

平面電視、收費電影

Luxury Presidential one Bedroom ocean view Diamond Club

特色

陽台或庭院
後院
獨立起居區
獨特裝修
獨特設計
空調
平面電視
高級寢具
  • 114 平方米
  • 海洋景
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 2 張標準雙人梳化床

載入所有Luxury Family Suite ocean view的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Family Suite ocean view

特色

陽台或庭院
後院
獨立起居區
獨特裝修
獨特設計
空調
平面電視
高級寢具
  • 62 平方米
  • 海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有Luxury Junior Suite ocean view Diamond Club的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Junior Suite ocean view Diamond Club

特色

陽台或庭院
後院
獨特裝修
獨特設計
空調
平面電視
高級寢具
吊扇
  • 56 平方米
  • 海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床 / 2 張加大雙人床及 1 張標準雙人梳化床

載入所有Luxury Presidential Two Bedroom ocean view的相片

海灘/海景

Luxury Presidential Two Bedroom ocean view

特色

陽台或庭院
後院
獨特裝修
獨特設計
空調
平面電視
高級寢具
吊扇
  • 170 平方米
  • 海洋景
  • 可容納 9 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張加大雙人床及 3 張標準雙人梳化床

載入所有Luxury Junior Suite的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Junior Suite

特色

陽台或庭院
後院
獨特裝修
獨特設計
空調
平面電視
高級寢具
吊扇
  • 56 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床 / 2 張加大雙人床及 1 張標準雙人梳化床

載入所有Luxury Family Suite ocean view Diamond Club的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Family Suite ocean view Diamond Club

特色

陽台或庭院
後院
獨立起居區
獨特裝修
獨特設計
空調
平面電視
高級寢具
  • 63 平方米
  • 海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有Luxury Chairman two Bedroom ocean front suite Diamond Club的相片

平面電視、收費電影

Luxury Chairman two Bedroom ocean front suite Diamond Club

特色

陽台或庭院
後院
獨立飯廳
獨立起居區
獨特裝修
獨特設計
空調
平面電視
  • 226 平方米
  • 海洋景
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 2 張加大雙人床

載入所有Luxury Presidential Two Bedroom ocean view Diamond Club的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Presidential Two Bedroom ocean view Diamond Club

特色

陽台或庭院
後院
獨立起居區
獨特裝修
獨特設計
空調
平面電視
高級寢具
  • 170 平方米
  • 海洋景
  • 可容納 9 人 (按實質預訂人數入住)
  • 1 張特大雙人床, 2 張加大雙人床及 3 張標準雙人梳化床

載入所有Luxury Junior Suite ocean view的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Junior Suite ocean view

特色

陽台或庭院
後院
獨特裝修
獨特設計
空調
平面電視
高級寢具
吊扇
  • 56 平方米
  • 海洋景
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床 / 2 張加大雙人床及 1 張標準雙人梳化床

載入所有Luxury Chairman three Bedroom ocean front suite Diamond Club的相片

平面電視、收費電影

Luxury Chairman three Bedroom ocean front suite Diamond Club

特色

陽台或庭院
後院
獨立飯廳
獨立起居區
獨特裝修
獨特設計
空調
平面電視
  • 282 平方米
  • 海洋景
  • 可容納 10 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 4 張加大雙人床

載入所有Luxury Junior Suite swim out Diamond Club的相片

客房景觀

Luxury Junior Suite swim out Diamond Club

特色

陽台或庭院
後院
獨特裝修
獨特設計
私人泳池
空調
平面電視
高級寢具
  • 56 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床 / 2 張加大雙人床及 1 張標準雙人梳化床

載入所有Luxury Presidential one Bedroom ocean view的相片

高級寢具、迷你吧、房內夾萬、獨特設計

Luxury Presidential one Bedroom ocean view

特色

陽台或庭院
後院
獨立起居區
獨特裝修
獨特設計
空調
平面電視
高級寢具
  • 113 平方米
  • 海洋景
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 2 張標準雙人梳化床

載入所有Luxury Chairman four Bedroom ocean front suite Diamond Club的相片

平面電視、收費電影

Luxury Chairman four Bedroom ocean front suite Diamond Club

特色

陽台或庭院
後院
獨立飯廳
獨立起居區
獨特裝修
獨特設計
空調
平面電視
  • 337 平方米
  • 海洋景
  • 可容納 14 人 (按實質預訂人數入住)
  • 2 張特大雙人床及 4 張加大雙人床

類似住宿

3 個室外泳池；泳池傘、躺椅

內格里爾瑞尤酒店 - 包全包

  • 泳池
  • 免費早餐
  • SPA
  • 免費車位
7.6 分 (滿分為 10 分)，不錯，1,007 則評價 篇評價
內格里爾瑞尤酒店 - 包全包
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

地圖
Norman Manley Boulevard, Negril, Westmoreland

附近景點

  • 血海灣 - 1 分鐘路程
  • 快樂主義 II 海灘 - 5 分鐘路程
  • 血海灣海灘 - 5 分鐘路程
  • 七英里海灘 - 9 分鐘路程
  • Kool Runnings水上樂園 - 16 分鐘路程

交通資料

  • 唐納德桑斯特爵士國際機場 (MBJ) - 101 分鐘車程；72.5 公里/45.1 英里

餐廳

  • ‪Green Island Restaurant, RIU - ‬4 分鐘車程
  • Hunter Steakhouse
  • ‪Ackee - ‬16 分鐘路程
  • ‪Hedonism II - Delroy's Bar - ‬5 分鐘路程
  • ‪Mahogany - ‬20 分鐘路程

住宿資料

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人

身處內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人，你可到訪私人海灘，享用太陽傘、海灘酒吧及躺椅等設施，且步行 10 分鐘內即可抵達七英里海灘。室外泳池最適合希望玩個痛快的旅客；而如果你想好好慰勞自己，還可盡情享受深層組織按摩、體膜護理及芳香療法服務。Gourmet Marche是店內 8 間餐廳之一，主打多國菜，早餐、午餐及晚餐時段營業。此奢華酒店的其他特色設施包括 5 間酒吧/酒廊、免費兒童俱樂部及池畔酒吧。旅客無不對住宿的熱心員工讚不絕口。

全包

此酒店是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費，歡迎另付小費。

食品及飲品

包所有單點菜餚及小食
24 小時客房送餐服務
房內迷你吧 (包所有飲品)

語言

英語、法語、意大利語、西班牙語

住宿摘要

DONE

酒店規模

    • 407 間客房
DONE

入住/退房

    • 登記入住開始時間：15:00；登記入住結束時間：23:30
    • 零接觸入住服務
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
    • 零接觸退房服務
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
    • 此住宿於服務時段過後不辦理登記入住手續
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 辦理入住手續的最低年齡為 18 歲
DONE

小童

    • 未提供嬰兒床
    • 免費兒童俱樂部
DONE

寵物

    • 不准寵物進入
WIFI

網絡

    • 免費 Wi-Fi 及有線上網服務 (公用地方)
    • 免費客房 Wi-Fi
LOCAL_PARKING

泊車

    • 店內免費提供自助泊車服務
    • 店內免費提供代客泊車服務
    • 店內設有街邊泊車位
DONE

其他資訊

    • 指定吸煙區

住宿設施服務

餐飲

  • 每日 7:00–10:30 供應免費全套早餐
  • 8 間餐廳
  • 5 間酒吧/酒廊
  • 海灘酒吧
  • 池畔酒吧
  • 咖啡室
  • 公共區域提供咖啡/茶
  • 24 小時客房送餐服務
  • 小食店

親子同遊

  • 免費兒童俱樂部
  • 兒童泳池

玩樂活動

  • 位處海灘
  • 附近浮潛活動

專心工作

  • 商務中心
  • 會議室

住宿服務

  • 24 小時接待處
  • 禮賓服務
  • 旅行團諮詢/購票服務
  • 乾洗/洗衣服務
  • 行李寄存
  • 海灘躺椅
  • 沙灘巾
  • 太陽傘
  • 泳池躺椅

設施

  • 櫃台夾萬
  • 花園
  • 野餐區
  • 露台
  • 健身俱樂部
  • 室外泳池
  • 電子遊戲室
  • 全方位 SPA
  • 室外網球場
  • 按摩/療程室
  • 接待廳

無障礙設施

  • 升降機
  • 直達升降機的無障礙通道
  • 無障礙登記櫃台

客房設施服務

休閒娛樂

  • 平面電視
  • 精選有線頻道
  • 收費電影

居家配備

  • 空調
  • 吊扇
  • 迷你吧
  • 咖啡機/沖茶器
  • 熨斗/熨衫板

甜睡入眠

  • 高級寢具

奢華享受

  • 陽台或庭院
  • 私人院子
  • 獨特裝修，獨特設計

煥然一新

  • 浸缸
  • 獨立浴缸及淋浴設備
  • 免費梳洗用品
  • 毛巾

保持聯繫

  • 書桌
  • 免費 Wi-Fi

餐飲

  • 免費樽裝水

更多禮遇

  • 每日清潔服務
  • 房內夾萬

特色

SPA

The Royal Spa有按摩/療程室及。雙人療程室服務項目包括深層組織按摩、熱石按摩、運動按摩及面部療程。住宿提供各式護理療程，其中包括芳香療法、水療及腳底按摩。SPA 設有泥浴、桑拿及蒸氣室。

SPA 天天開放。18 歲以下兒童必須有成人陪同方可使用 SPA。18 歲以下住客禁止進入 SPA。

餐飲

Gourmet Marche - 此自助餐餐廳為你提供多國菜，並供應早餐、午餐及晚餐。
Hunter Staeakhouse - 此扒房供應午餐和晚餐。天天營業。
Zen - 這壽司吧為你提供亞洲菜，並只供應午餐及晚餐。住客可於酒吧享用飲品。天天營業。
Gratzie Italian Trattoria - 這餐廳為你提供意大利菜，並供應午餐及晚餐。天天營業。
Armadillo - 這間餐廳為你提供美式墨西哥菜，並供應午餐及晚餐。天天營業。

獎項及聯盟

住宿通過環保認證
此住宿已參加Travellife，該計劃旨在衡量住宿對下列一個或多個方面的貢獻：環保、社區、文化遺產、本地經濟。

收費及政策

泳池、SPA 及健身室 (如適用)

  • 18 歲以下住客禁止使用 SPA，18 歲以下住客必須有成人陪同方可使用 SPA

政策

此住宿接受以信用卡付款。不接受現金。

其他名稱

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

常見問題

我可否免費取消內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人的預訂，並獲發全額退款？

可以。內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人是否設有泳池？

是的，此住宿設有室外泳池及兒童泳池。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：23:30。退房時間為 12:00。住宿可提供零接觸登記入住與退房服務。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人店內與附近有什麼好玩？

你可到網球場精進球技。你可享用 SPA 服務，又或在室外泳池中暢泳一番。內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人亦備有5 間酒吧、健身俱樂部、SPA 服務、電子遊戲室、野餐區及花園。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人內或附近是否設有餐廳？

是的，店內有 8 間餐廳，坐擁多國菜。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院及私人院子。

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人附近區域有何特色？

內格里爾羅雅頓傲途格精選全包度假村 - 只招待成人位於牙買加海灘，短短 1 分鐘步程可到血海灣，9 分鐘步程即達七英里海灘。

Royalton Negril, An Autograph Collection All-Inclusive Resort的評價

評價

7.4

不錯

8.2/10 

整潔度

7.6/10 

職員與服務

7.8/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 不錯

Complaint
I paid for nights I didn’t stay at the hotel because hotel wouldn’t honor the third party calling to ask to change to one guest
Dominique (4 晚友伴旅程)
Hotels.com 真實旅客評價

8/10 很好

Beautiful property
Very good stay. Friendly staff, good food in the buffet area and the coffee shop. Room service from the tv sucks. Neither TV would allow me to order, called to place the order over the phone after insisting that the TV was not allowing. The property is huge and we were unfamiliar with all the events taken place and where....
phil (1 晚行程)
Hotels.com 真實旅客評價

4/10 一般

Horrible Check In Process
One of the worse Check in experience. I waited over 2 hours to get my room. Check in was 3p, I arrived after 2p and didn’t get my room until at 5p. When asked for my room, the person who go somewhere and they reappeared 30 minutes later. Meanwhile, I have a sick child with an ear infection. We’ve been up since 5am and flew to Jamaica for what should have been a memorable experience, instead this was our experience. On top of which, my Stepdad came to visit me and I left him in the lobby to run and get something from our room only for him to tell me he was asked to wait in his car because he cannot Wait in the lobby. I was so embarrassed and disgusted. I will never return to this hotel and I wanted to experience this property to be able to relate to our American Express Centurion Travel, but I will never recommend this property. Horrible service.
3 晚家庭旅程
Hotels.com 真實旅客評價

8/10 很好

Andrew Cowan and Roxanne Glenn made our stay much better great seeing them again, Andrew truly is wonderful, hotel needs to improve in several areas but all in all had a great time
Robert (7 晚行程)
Expedia 真實旅客評價

2/10 欠佳

Ian (1 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Melissa (1 晚行程)
Expedia 真實旅客評價

8/10 很好

When I check in there was a agent Kimberlee Cornaldie she greeted me with smiles made my stay comfortable 5/5 every day she check on me told me where to go. What yo do and where to eat.
Tyree (4 晚行程)
Expedia 真實旅客評價

4/10 一般

Disorganized and mismanaged. Slow and flawed checkin and checkout. Buffet was much better than the specialty restaurants (weird) and bars were always out of all but the basic drinks.
1 晚行程
Hotels.com 真實旅客評價

2/10 欠佳

I was so so disappointed about this hotel .i travel all around the world but this one was the worst .the staffs was so unprofessional they just dont care to work.the had the biggest roach.i took pic.my room got flooded. I reported it and no one can to assit us .this was my brithday weekend. It was a discount.
Expedia 真實旅客評價

4/10 一般

Myisha (5 晚行程)
Expedia 真實旅客評價

10/10 完美

Beach easille and very beautiful.
Thusiya (6 晚行程)
Expedia 真實旅客評價

4/10 一般

Marat (7 晚行程)
Expedia 真實旅客評價

6/10 不錯

The property is beautiful and the room was excellent. Service gets mixed reviews for me. Check in was great the attendant was superb but I cannot remember her name. Check out was also great. My Expedia rep was awesome. We love her. For F&B is disappointing in most area. Alexia at Grazie was wonderful, she was so attentive and proper. Andreann-Cocktail waitress was full of great service. Toniann at Hunter was our worst experience. She used expletives at our table while she was upset at another table that needed her attention. I want Cabernet Sauvignon but she stated it was finished I started Merlot. She eventually found a bottle and brought it to the table for which I appreciated. But she did not want to change the wine glass. I had to tell her don’t worry and this was when she got another glass. We had to asked Ryan (another waiter)for a straw as she went to stand at the hostess station. We just wanted to eat and leave. Room service was timely and courteous. Coffee shop consistently good. Sports bar also was good.
Richard (3 晚浪漫旅程)
Expedia 真實旅客評價

6/10 不錯

Delicious food and good entertainment. Disappointed in butler service. He was unavailable almost the entire stay. The jacuzzi wasn’t working the entire trip.
Daniquea (3 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Here’s a quick summary you could post about Royalton Negril on Expedia: Had an amazing stay at Royalton Negril! This all-inclusive resort exceeded my expectations with exceptional service, delicious food, and a beautiful setting. The staff was friendly and attentive, making my experience unforgettable. Highly recommend for a relaxing and luxurious getaway in paradise!
lockeisha (1 晚家庭旅程)
Expedia 真實旅客評價

2/10 欠佳

Expedia 真實旅客評價

10/10 完美

I received excellent Customer Service, the staff were very accommodating. A special thumbs up to Chantae from Guest Services. She went above and beyond to ensure our stay was relaxing and enjoyable.
Kadine (1 晚浪漫旅程)
Travelocity 真實旅客評價

10/10 完美

Bruce (4 晚行程)
Expedia 真實旅客評價

2/10 欠佳

Review of Royalton Negril: A Disappointing Experience I recently stayed at Royalton Negril, and it was by far one of the worst hotel experiences I've ever had. From the moment I arrived, the problems began. My Expedia reservation was not acknowledged, and I was unexpectedly asked to pay more than what was quoted. My guests and I were left waiting for over six and a half hours before we could access our rooms, which was incredibly frustrating after a long day of travel. During that time, we had to request water and food, only to find the options available were limited and unappetizing. The staff lacked basic customer service skills and empathy, making an already stressful situation even worse. Throughout our stay, we experienced multiple power and water outages, which added to the overall discomfort. The dining experience was equally disappointing. The food in the restaurants was often overcooked, cold, and of low quality, and room service was virtually non-existent, with many items unavailable. To top it all off, the air conditioning in the restaurants was turned off, leaving us feeling hot, fatigued, and lightheaded. Despite my attempts to reach out to management and guest relations, no one ever came to address my concerns. This was supposed to be a special trip for my 48th birthday, but it turned into a series of unfortunate events. I would not recommend Royalton Negril to anyone seeking a pleasant and relaxing getaway.
Tammy (4 晚家庭旅程)
Expedia 真實旅客評價

2/10 欠佳

Upon arrival most of the staff at the Royalton was on a strike. We had a hard time getting on the property because they placed a charter bus along the entrance way to block off the patrons from getting onto the premises. The first day on the resort none of the restaurants was open. We only had access to the Buffett which was limited in selection. We were told to arrive to the buffet prior to opened to ensure we get food. We had to use paper plates to eat off of and we were told to hold onto the plastic forks because they were uncertain they would not run out of supplies. It took 2 hours to access our hotel room. We did not receive butler service until Thursday, the day before our departure. We didn’t have room service until the day before our departure. There was no security on the property tor three days. We had no servers on the beach. We had to walk a long distance to get food as opposed to the luxury of the diamond club service which comes with these additional services. The entire time the staff talked about the strike and the issues with Managment, which caused more stress. The staff who was serving us were working in positions outside of their original roles. It was obvious most of them did not know what they were doing. The food tasted like slop. Management didn’t issue an apology which I am still waiting on. My husband and I happened to be watching the news only one footage of the hotel strike. This was truly a horrible experience.
Patrice (4 晚家庭旅程)
Expedia 真實旅客評價

2/10 欠佳

Charmisha (6 晚行程)
Expedia 真實旅客評價

2/10 欠佳

Out of all of the times that I’ve been to Jamaica, this was by far my worst experience at a resort. My sister and I decided to throw a surprise 60th celebration for my mother and from the time we arrived, we had problems. We were unable to check in for about an hour because the company hadn’t taken payment off the card provided which they had should have done a week prior. When I tried to message the company to make sure they processed the payment like I was told, I received a message that they had gone home for the day, but that they had left a bottle of champagne and a bday card in “a” room. I had to transfer money to a different card so that they could use a physical card that I had with me which cost me an additional $75. Once we got to the rooms, they left the champagne and card in the wrong room. Throughout the duration of the stay, we had loss of power, loss of water, and then when we were gained water, no hot water. There was no room service , after two days, no restaurants and no access to the pools. When we walked up to try to use the pool before learning that the entire staff had gone on strike, a security guard stopped and told us that we could not use the pool but that we could swim in the sea. It was pitch black outside. we asked what we were supposed to do, she shrugged her shoulders. We just returned to our rooms. The staff never once mentioned initially that they had gone on strike, we had to learn that from another patron of the hotel. Food was scarce as wel
Charmisha (6 晚家庭旅程)
Expedia 真實旅客評價

2/10 欠佳

For the most part hotel staff, was very nice but we were treated poorly-rooms had no mini bar, took us a couple days to get iron in the room. There was initially no complimentary gift birthday celebration for a relative and I who celebrated our bdays. We were eventually provided with 1 bottle of wine. We were ask before our check out time, what time we were leaving. Just all round poor customer service. I hope it gets better…..
Loriann (5 晚行程)
Expedia 真實旅客評價

8/10 很好

Michaela (2 晚行程)
Expedia 真實旅客評價

6/10 不錯

Food was not good, at all. The Butler staff was 100. Week we went was a big music festival and property was like spring break with inappropriate behavior and weed everywhere. Not the best family experience. Not a 5 star, was fun, but would not go back.
Jason (7 晚行程)
Expedia 真實旅客評價