My room 118 was worn, the electrical outlets did not work. There was holes in the wall paneling and the wallpaper was torn. It did not have the ambiance of a four-star hotel. But, I discovered the day I checked out, that across the hallway, the rooms were remodeled and very bright, well kept and inviting. That side of the hallway appeared to be four-star, my room was no more than a two-star. Very disappointing. Also, the elevator did not always function. Sometimes I took the stairs.