我可否免費取消莎瑪和達服務式公寓的預訂，並獲發全額退款？

可以。莎瑪和達服務式公寓在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

莎瑪和達服務式公寓是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

莎瑪和達服務式公寓是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

莎瑪和達服務式公寓是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

莎瑪和達服務式公寓的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：00:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快登記入住與零接觸退房服務。

莎瑪和達服務式公寓店內與附近有什麼好玩？

你可在健身室繼續每日運動的習慣。

莎瑪和達服務式公寓是否配備廚房或迷你廚房？

是的，迷你廚房亦配備爐具、雪櫃及微波爐。

莎瑪和達服務式公寓附近區域有何特色？

莎瑪和達服務式公寓位於江乾，短短 5 分鐘步程可到金沙湖站。

杭州莎瑪和達服務式公寓優惠

Q: 莎瑪和達服務式公寓是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 莎瑪和達服務式公寓是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。

Q: 莎瑪和達服務式公寓店內與附近有什麼好玩？

你可在健身室繼續每日運動的習慣。

10/10 完美

2024 年 10 月 24 日

Wen Che (4 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 1 月 22 日

地點位置佳

Yuju (4 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2020 年 1 月 11 日

價格便宜，房間大又舒適

Yulin (4 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 8 月 17 日

chia nung (3 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 7 月 29 日

Teng (5 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 2 月 9 日

整體而言是好的 ,不過還是請客服多多介紹.

6 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 1 月 1 日

3 晚行程

Expedia 真實旅客評價

10/10 完美

2017 年 12 月 9 日

好

安靜，乾淨，舒適，服務很好，性價比超高。

Chao Chia (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2017 年 11 月 22 日

一所值得你住的離西湖遠一點的酒店

莎瑪離西湖十二至十四站地鐵，但莎瑪離金沙湖站少於十分鐘，有百多所食長肆及超市的龍湖天街商場就在對面，酒店房間寬倘，乾淨，設備整全，員工有禮高效，提出枕頭不太習慣，十五分鐘後，已有人員推著一車各款枕頭任挑，客戶關係經理解傑(Michael)服務貼心細緻，很多時候，還是分外的。所給的意見十分有用，幫了很大很多忙，莎瑪雖離旅遊點偏遠，但她是我杭州首選，甚至是唯一之選。

Steven (7 晚行程)

Expedia 真實旅客評價

8/10 很好

2017 年 10 月 29 日

convenience location, and hotel facility clean and tidy

David K.W. (2 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 14 日

Yi (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2019 年 12 月 25 日

3 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2019 年 12 月 19 日

I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were excellent. We slept with peace. We had good sleep! At breakfast, the lady staff will recommend Hangzhou food to us, also their freshly brewed but unsweetened soya bean milk & steamed Chinese yam. The kitchen made a bowl of wanton soup with smooth wanton skins for us...hot but wholesome to eat in that cold weather! Appreciate their warmth & kindness. Lots of genuine smiles, greetings & service. Very quick check-in & check-out. Will definitely revisit Shama if we are in Hangzhou.

TifKoh (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2019 年 11 月 21 日

価格に見合う、良い施設とサービスが受けられました。

1 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 7 月 30 日

I would give this serviced apartment 6 stars if there is one. Staff of this hotel was super friendly and extremely helpful. One of manager on-duty led us to a nearby mall and subway station personally as we were not familiar with neighbourhood. Vincent, another manger, planed a great West Lake itinerary which saved us a lot of time and money. The room was roomy and clean. No complaint on breakfast and they have been improving their meal selections. The hotel is located in the newly developing area at the east side of Hangzhou. It is only takes minutes to Jingshahu station of Subway Line 1 by walk . However, it takes about 40 min to the West Lake by the subway though.

2 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 7 月 3 日

4 晚行程

Expedia 真實旅客評價

8/10 很好

2019 年 4 月 1 日

Need to do renovations, but perfect for family

Great location for family vacation. The carpet should be replaced by leminate or wood. Breakfast is good. People are nice. They were doing renovations when we were there. The room need some upgrade. Won’t cost to much to do it from the cost perspective. By increasing 50 RMB per night, it will recover all the building improvements cost and also improve the client experience. Definitely recommend to other travelers to Shanghai.

Jeffery (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2018 年 9 月 29 日

쇼핑센터와 가까운 거리

요금에 비해 숙소가 좋았습니다. 상해공항에서 향저우로 이동을 하여서 인지 멀었지만 숙소를 찾기는 쉬웠고, 숙소근처에 간단하게 살수있는 편의점이 있어 좋았음

쪼이 (2 晚商務旅程)

Expedia 真實旅客評價

8/10 很好

2018 年 3 月 20 日

Family Trip To Hangzhou

A good choice service apartment hotel near subway and a big shopping mall opposite with lots of restaurant and shops to wander around. Just beside Double Tree Hilton Hangzhou and the room is big and spacious. Housekeeping is good and the only downside is the daily breakfast almost the same dishes each day, not suitable for long stay guest - you will get tired of the breakfast. Overall a good maintained property - can recommend to others if you want to stay in Hangzhou.

Siew Cheung (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2017 年 12 月 27 日

Good. The room is clean and staff is friendly. Perfect for business trip.

Eva (4 晚商務旅程)

Expedia 真實旅客評價

8/10 很好

2017 年 12 月 15 日

Dec 17-Shama

They do not have enough food for breakfast to customer

ANDREW (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2017 年 12 月 13 日

Shama-Dec,2017

Poor Breakfast service. There is no food if you plan to eat later time They do not seem to prepare for enough food for customers

ANDREW (4 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2017 年 10 月 11 日

Great Hotel

I love this hotel. The rooms are big and very near a metro station. Check in and out was fast. Breakfast is ok but did not got the chance to eat a bacon since it was gone around 9pm. They have a gym. The hotel is near a mall and at the GF has lawson. Only thing i can say negatively here is that it is far from everything tourist place and the center of Hangzhou.

1 晚行程

Expedia 真實旅客評價

莎瑪和達服務式公寓

Shama Heda Serviced Apartments

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