Such a pleasant experience! From the time we arrived, until being dropped off at our next…
Planned to take the ferry from Playa Del Carmen to Cozumel but because of the windy…
此住宿聲明其有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時。
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
If you doubt an excellent place, the staff is very attentive at all times, good location of beach parks.Very Agreeable.
alexis, 4 晚家庭旅遊, 2020年08月18日
The property was great and the owners where amazing they where really nice, friendly and very helpful. The room very clean and spacious the beds where very comfortable and the breakfast was great. The location was great as well we where 10 minutes away from xcaret and and 5 avenue we really recommend this property.
5 晚家庭旅遊, 2020年03月05日
The hosts are very friendly and helpfull with any question. The house is nice, comfortable and quiet. A car is necessary to access the house and it's not in a closed walking distance from the beach, but it's on the road to Xpu Ha beach and Tulum.
4 晚家庭旅遊, 2020年02月16日
Without doubt one of the favorite hotels I stayed during my time in Playa del Carmen ! Upon arrival we were warmly welcomed by the staff . The staff was extremely friendly, and flexible with requests (appreciate) Food was delicious had chilaquiles every day .We had five great evenings here, which obviously also added up to the experience. The second day we forgot our gear for explor park and the staff kindly took it to us to the park. Note, this is not a 5/5 star hotel .it really felt like home to me. All respect for the staff who does a great job here; a true sample of excellent hospitality!
Marissa, 4晚好友同遊, 2020年02月06日
That is pretty quiet and you can have a good sleep, that is close to the gym supermarket and movie theater restaurants
HermesSamayoa, 14 晚家庭旅遊, 2020年01月25日
A wonderful place to stay. The owners are so very helpful and polite. Anything you need they are always willing to give you a hand.
Adrian, 7 晚家庭旅遊, 2019年12月24日
We were very impressed with the overall Experience at Casa Gem. Since our arrival Serafin welcomed us in and helped us with our luggage followed by itzel who processed our check-in. From the very beginning they make you feel welcome and at home, they are very helpful, amiable, resourceful and respectul. We have stayed in many hotels but this has got to be the best hotel when it comes to superb customer service. I wll definitely recommend friends and family to stay here when they are in playa del carmen. Also the room was very clean and the mattress was very cozy and the location is relatively close to the parks and the strip. We will definitely stay here next time we are in Playa. Gracias chicos por todo 😁
2 晚家庭旅遊, 2019年07月13日
Great service and friendly staff. The location is a little remote.
2 晚旅遊, 2019年01月05日
Itzil and Serafim were both amazing. Treated us as family. The breakfast and choices were great. They also had a free shuttle within a 4km around the area and would take you into town and then pick you up when ready.
3 晚旅遊, 2018年12月30日
The owners make you breakfast in the morning, they are super nice. You get a free drive two times a day by the owners. The room was very comfortable, large and clean
3 晚家庭旅遊, 2018年12月17日