We booked the room for 3 persons. When arrived, we discovered that there were only two sets of bedding, the sofa bed wasn’t ready or set. When asked for one more set, the receptionist said there wasn’t any! After chasing, she gave me at last. Her attitude was not sincere nor helpful.
The check in experience was bad! This affected my stay in the hotel a lot!
Po Sze Mabel
Po Sze Mabel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
Clean and friendly service
Eric
Eric (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月4日
Super séjour dans une super chambre spacieuses et très confortable. Le seul bémol est le chauffage qui fait un bruit considérable et qui, à moins de le débrancher, ne s’arrête jamais….
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年3月4日
sebastien
sebastien (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Stephane
Stephane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Guillaume
Guillaume (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月28日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年2月26日
George
George (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月26日
Monique
Monique (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Jimmy
Jimmy (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月24日
Everything was fine except the parking it was not satisfastied
fidel
fidel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Great spot at a great price
Great affordable option with a bus stop just outside the door. Clean and comfortable room and friendly staff.
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月24日
Declined and poorly managed
I've stayed at this hotel several years ago and it was an ok hotel for the price at convenient location. Since my last visit, the hotel has really declined, just like Montreal in general.
They asked for $4 for bag storage which is cheap and ridiculous. I never had to pay in the hotel for leaving my bag for an hour and this hotel did not used to charge for storage either.
Then the condition of the hotel itself. One of the elevators' doors had several footprints on it which tells you the kind of guests they have. The footprints were never wiped off in four days that I was there, which tells you about the quality of staff and operations. While I was taking a shower, the mirror fell off the wall. Apparently it wasn't glued well. The handyman stopped by and took the mirror. I never saw neither him nor the mirror again. It's both sad and hilarious.
They need to hire new management, professional staff, remodel whole place and implement changes to their policies otherwise this hotel will turn into a flophouse in a few years.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Homère-Hugo
Homère-Hugo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月21日
Leila salem
Leila salem (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月20日
Horrible service
I have stayed here several times before hotel itself is great for the price.However the service this time was very upsetting.Not only was I refused a refund because i was charged twice due to a glitch on hotel.com .I as well contacted the hotel asking if they could reschedule my reservation for another day.We were having a severe winter storm ,driving impossible,closures,we are practically snowed in.Agent said no cannot reschedule you bought a non-refundable accommodation.I agree but under these conditions there must be something that could be done.I was not asking for a refund,a new date was fine .Hotel.com tried to help by calling hotel however got same response.Of course I was a no-show,i m now trying to get a refund on the portion I was double charged.All the time and energy wasted on a glitch on the website.
Filomena
Filomena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Perfect
Mathieu
Mathieu (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月18日
Eric
Eric (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月16日
Fine for a night
It was a great price and in a convenient location. But the room was completely run down and gross. There were a lack of amenities and everything needs to be renovated. The room was fine for a night or two but I wouldn’t want to stay much longer and wouldn’t want to spend the day in the room