Upon arrival I noticed the parking lot was an alley. Parking was an additional $50. When we got to our room we were supposed to have a sofa sleeper, asked about was told we would be moved in the morning at no extra cost due to the incorrect room. We were never moved and was given poor service when I inquired about it the next day. The desk associate even raised her voice many times to me & told me if I wanted to have a bigger room I would need to book another hotel or have whomever I talked to do it. It was Christmas Day so I walked away and proceeded with my day. We were looking for a great place to frequent downtown as we come to Chicago at least 6Xs a year. We will be passing on this place it was also cold in the room with the heat set at 79 the temperature outside was 30s. Crazy!
Latasha
Latasha (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Raquel
Raquel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
YALL NOT RIGHT TRIFLING
No pots this place is BOGUS I will NEVER in life book here again it’s ghetto people on top of my stomping all night this was a very terrible experience
Keyanna
Keyanna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Be prepared for fees. Apparently it's a common thing for Chicago. Even though it was communicated when booking, there are signs at check-in from frustrated patrons. And I get it -- all the junk fees attached to the price of a hotel stay exceed the cost of the actual reservation.
The rooms were small, but nicely appointed. The themed decor was appreciated. The area around the hotel was walkable, but be prepared to pay for parking -- since obviously that premium service isn't included in all the fees charged...smh
Kenneth
Kenneth (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
sammy
sammy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月28日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Very nice hotel! Loved how the room was set up, very utilitarian but was perfect for what we needed! Very clean and had an artistic style. 2nd floor hallway was designed wonderfully.
Owen
Owen (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月24日
Refund
I would like to have both rooms refunded due to the fact an employee off the bar attacked me and my friends throwing whiskey glasses at us. None of ur staff did anything to stop them nobody felt safe staying there. I need a full refund
Grayson
Grayson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
It was ok I wouldn’t consider it luxury at all but fine for one night after a wedding and we had five people so it was cool. The rail was next door I didn’t hear it at all. The bar was also next door and it was loud but not all night. Wasn’t super clean. Loved the room set up but could have been cleaner.
Kimberly Cole Williams
Kimberly Cole Williams (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Yesenia
Yesenia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Love the theme, location, staff, check in is always welcoming and friendly.
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月16日
Axel
Axel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
Katy
Katy (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月7日
The property was unique. The rooms a little small, but clean. The reception staff were very friendly and helpful. I didn’t like not having staff on site 24 hours. If you need something there is a 24 hour “emergency” number, but what constitutes an emergency? We had a situation that came up and we did not call. This ended up with a large extra fee being charged to our account. The management was unwilling to discuss a compromise to this issue. So, if in doubt, call the emergency number. Overall a nice place but would not stay again because of that situation. Once burned twice shy.
Lisa
Lisa (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
We had a great time celebrating! Easy to get in and out and walkable to many great locations!
Anna
Anna (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
Michael
Michael (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月3日
.
Tomas
Tomas (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月1日
Buena limpieza. Cómodo y cerca de restaurantes. Me encantó el area común de refrigeradora con cocina y barra de cafey te. Yo regresaría.
Moises
Moises (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月1日
La propiedad está buena. Me gustó muchísimo elnarea comun con las refrigeradoras, cocina y barra de café y té. Los cuartos muy limpios pero hay algunos ruidos de tuberías o sonidos mecánicos que salen en diferentes momentos. Muchos restaurantes cercas y áreas seguras. Yo regresaría.