It was a terrible experience. Me and my family drove close to 10 hours to get to our hotel but because of the weather and deer on the highway which delayed our travel time, we didn't get to the front desk till early next morning. Tried checking in but they told me that they canceled my 4 days that I booked have away my room collected my money. No refund mind you and someone else was able to book the room I had originally purchased. Hotel gets double the money and I get scammed. Wow, I'll never use this site again or this hotel it's a total scam.
frank
frank (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Shimaila
Shimaila (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Sandy
Sandy (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Great
Clean room and friendly staff
Pedro and or Juanita
Pedro and or Juanita (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月3日
brenda
brenda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
JOSE IGNACIO
JOSE IGNACIO (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Rachelle
Rachelle (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月20日
Overall is was a good stay. I just didn't like how impolite they were at check in. They had a tone that suggested I was bothering them by needing to be checked in. It's their job! They should learn better hospitality.
Jermaine
Jermaine (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
This is a very neat and nice place to stay!
Leonardo
Leonardo (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月30日
Vehicle was broken into. GM was onsite but didn't know where the cameras were located and unaware that the camera facing the parking area was blocked by his newly planted palms. Asked for refund and he was absolutely against it. Even refused when Expedia and Hilton Honors called him. Unprofessional attitude towards guests.
William
William (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年11月29日
Property needs attention
Justin
Justin (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Easy in and out. Very convenient to area. Great staff. Nice amenities. Would stay again.
William
William (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Happy Couple
The customer service was excellent, the room was very comfortable and quiet
Estela
Estela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月16日
Great
Diamond
Diamond (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月16日
I liked that the hotel was in a convenient location to all my adventures. I also liked that parking was complimentary.
Teresa
Teresa (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月31日
Awful Experience
My experience was very bad.
Hotels.com did a horrible service.
I called many times and they never answered the phone in customer service.
Only computers averting and after 1/2 an hour Del would hang up on me.
The organization in the hotel was terrible. They gave me 4 different rooms because in each one they have a different problem . After going downstairs at the lobby with suitcases every time to explain the problem took like an hour to get a fifth room that was clean with out any problems.
I won't do any business with Expedia or hotels. Com anymore.
They are getting worse every time I use it.
yvonne
yvonne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Itzel
Itzel (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月22日
Hotel cómodo y limpio
Una buena opcion con precio justo, lo unico que se puede mejorar es el desayuno, de ahi en fuera nuestra estacia de 4 noches fue excelente
Gloria Diana
Gloria Diana (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Quick road trip getaway
Quick overnight trip with the family, room clean and easy check in and out.
Juan
Juan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Good overall
Pretty clean and quiet hotel. Their lobby is spacious and lots of tables to sit at. The breakfast provided was pretty basic but good. The room we booked was clean and very spacious for family of 6. More security is needed in the parking area. Our friend’s truck was broken into over night. Other than that, all went well.