Staff upgraded us on arrival which was a lovely treat. Very clean and well presented rooms in the townhouses. Lovely big pool central to the townhouses with palm trees and loungers. Lots of other pools and restaurants around the rest of the site.
Negatives: Hotel is attached to a huge ‘shopping mall’ which is more like a giant evening entertainment centre with really loud music and flashing lights from loads of restaurants. Very difficult to get a peaceful and good quality dinner. Sound doesn’t travel to townhouses though. No staff speak English so communication can be tricky, recommend to download a translation app.