Overall not too bad, the staff are very hospitable and will do their best to make you feel welcome.
But too many things went wrong:
1- Wrong hotel location on Hotels.com and linked to the wrong Trip Advisor entry. I spent 2 hours under the rain, looking for the new hotel, and with flooded streets, I can tell you this really wasn't fun, especially when no one was answering the phone. So call well ahead before your trip to get the correct address.
2- Receptionist said restaurant closes at 10pm. When I went to the restaurant to eat at 7.45pm, the waiter said they were already closed at 8pm. When I showed him the time, he said the kitchen staff had already gone home. Pretty rude I must say. I complained to reception and the Manager in charge was quick to intervene. I ended up having a Spaghetti Bolognaise with complementary fruit dessert.
3- At 7pm, there was noise coming from the room above. Somebody moving furniture and hammering. I complained, and the noise did diminish but did not disappear. By 10pm, the noise was still there and i couldn't sleep. There were maintenance workers doing something on the 3rd floor. AT 10 PM!!!! I complained again and the noise stopped.
4- Room was not very well cleaned. I even found an empty cigarette box on one of the shelves. Towels were stained as well.
This property does not accept credit cards, only cash.
