我可否免費取消利亞體驗酒店的預訂，並獲發全額退款？

可以。利亞體驗酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

利亞體驗酒店是否設有泳池？

是的，此住宿設有室外泳池。

利亞體驗酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

利亞體驗酒店是否設有店內泊車位？

很抱歉，利亞體驗酒店不設店內泊車位。

利亞體驗酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每間客房單程 USD75.00。

利亞體驗酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：00:00。退房時間為 12:00。住宿可提供特快登記入住與退房服務，亦設零接觸登記入住與退房服務。

利亞體驗酒店店內與附近有什麼好玩？

利亞體驗酒店的店內休閒康樂節目包括生態遊。你可享用 SPA 服務，又或在室外泳池中暢泳一番。利亞體驗酒店亦備有店內酒莊、SPA 服務及花園。

利亞體驗酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

利亞體驗酒店附近區域有何特色？

利亞體驗酒店位於基多歷史中心，短短 8 分鐘步程可到三藩市站，5 分鐘步程即達獨立廣場。

基多利亞體驗酒店優惠

Q: 利亞體驗酒店是否設有泳池？

是的，此住宿設有室外泳池。

Q: 利亞體驗酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 利亞體驗酒店是否設有店內泊車位？

很抱歉，利亞體驗酒店不設店內泊車位。

Q: 利亞體驗酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

10/10 完美

2025 年 9 月 3 日

Liam (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 15 日

Visha (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 12 日

The hotel was quite an experience the best service I ever had! Located in the old city very antique with new world amenities. The staff is great and the food is amazing this is truly an experience. Please let the resort arrange your driver Giovanny is the best. Love love this hotel.

Judine (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 24 日

Beautiful property!! Amazing touches throughout the hotel. We were upgraded with our Expedia VIP to a lovely suite. Hotel staff is so gracious and accommodating.

Jennifer (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 1 日

Buena ubicación y el personal hace el hotek

Susana (4 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 9 月 2 日

The property itself is very nice, but the old town area is not safe at night and the hotel should do better to make sure their guests can enter it whenever they want to come back from outside. We left for dinner and came back to the hotel at 9pm. There was nobody at the front desk to let us in for whatever reason and we were not given a front door fob or key. We rang the doorbell for 20 minutes, we tried to knock, call the front desk, etc. to be let in. BUT NOBODY LET US IN. We are patient people except for the fact that old town Quito is UNSAFE AT NIGHT TIME for tourists. There are people who heckle you and who loiter outside the hotel at night, leaving us feeling very unsafe because we looked like tourists and were unable to get into our hotel. We thankfully went to an open place next door and they called the front desk persons cell phone who let us in after 40 minutes. The front desk person said they were cleaning the jacuzzi and did not hear the ring. However, for any hotel excluding that this is luxury, making their guests feel unsafe is especially unacceptable. I highly recommend either getting backup staff, giving guests a key fob for the front door when they check in, getting a louder doorbell, etc. not having someone at front desk at night is not acceptable. We did not feel safe outside at night in Quito and there should be a way to enter a hotel you pay to stay in. Please resolve for future.

Aleksandra (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 8 月 17 日

ana (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 5 月 26 日

Great Hotel

Lovely stay, very helpful staff.

Stephen (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 12 月 28 日

Ecuadorian Luxury, World-Class Hospitality For our first trip to Quito, we wanted to stay somewhere very special. That meant eschewing the modern chain hotels in the suburbs in favour of someplace unique in the historic district. I narrowed the list to three places within a few blocks of one another, but the boutique size of ILLA Experience Hotel and Spa, and the glowing reviews here that lauded the staff for their exceptionally personal service, won me over. I can’t imagine having made a better choice. This is one of the best hotels we have experienced anywhere in the world. The outstanding service began well prior to our arrival. So many emails and WhatsApp messages were exchanged between the front desk staff and me as we worked out dinner reservations, airport transfers, potential tours, and one very special request. Since it was to be our first time ever not being at home for December 24th and 25th, I asked if it would be possible for me to pay to have a real Christmas tree put up in our room. It was an instant and enthusiastic “Yes!” from ILLA, and over the subsequent few weeks they sent me photos of the type of tree available, and potential ornaments and nativity sets. Eventually, together, we settled on a selection of typical ornaments, simple white lights, and a large cluster of red Ecuadorian roses at the top. The price was very reasonable as well. The next generous gesture came when we landed at 6AM on Christmas Eve day. The hotel had someone

Michael (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 12 月 10 日

Vyacheslav (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 11 月 13 日

We chose Illa Experience as our base in Ecuador and are so glad we did! We just completed our first stay (out of three) and are already looking forward to returning. It feels like a safe space in the beautiful old town of Quito with the most attentive staff. Really feels like home away from home!

Hanna (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 6 月 15 日

Eric (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2023 年 5 月 31 日

Hôtel fantastique

Endroit magnifique ! Le service est extraordinaire! Le personnel à la réception et à la restauration prend vraiment bien soin de nous ! Endroit très sécuritaire ! Un merci spécial à David pour l’aide à l’organisation de nos différentes visites

germain (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 5 月 23 日

Excellent boutique hotel with warm conscientious staff and luxurious rooms.

Kyle (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 1 月 8 日

Great hotel, great experience. Lives up to its reputation.

Expedia 真實旅客評價

10/10 完美

2023 年 1 月 4 日

Excellent staff and food experience amazing

Expedia 真實旅客評價

10/10 完美

2023 年 1 月 2 日

Great Staff! Friendly and unique.

Luis (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2022 年 11 月 23 日

Wonderful hotel and small, excellent restaurant

Great room and common areas. Great location. The highlight of the hotel experience was any meal with Juan Carlos, the chef. Very few tables, and people from all over Quito come for his delicious, hand-crafted meals that he prepares where you may watch. What TLC! Excellent staff like Juan David, Christian, Francisco and Vincent.

2 晚行程

Hotels.com 真實旅客評價

10/10 完美

2022 年 8 月 23 日

The property was gorgeous. The staff impeccable. The food could have been served with more speed but was nonetheless delicious.

Sharon (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2022 年 8 月 15 日

Julie (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2022 年 6 月 13 日

Illa Perfection!

Beautiful hotel with an amazingly accommodating staff. Don’t skip dinner as the chef is engaging and passionate about his work. (He’s also quite good at it!)

Deb (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 12 月 4 日

Amazing place and service

Amazing stay! In the heart of quito. The service is second to none. Special shout out to Michelle who went above and beyond to help us

Jayant (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 11 月 17 日

IIIA is an excellent hotel to stay at. The property is great and has a good amount of amenities. They offer you fresh juice and fruit at your door in the morning. Breakfast is prepared every morning fresh and to our specification. This was great because I was expecting the typically continental breakfast buffet set up. The hotel did have one local experience where we were given a brief introduction to the Canelazo a typically Ecuadorian drink. The room was clean and water was refilled every night we stayed. The one hint I would have for folks is to ensure you are not staying near the front door when possible. We stayed in the room close to the entrance and it can get a bit noisy in the morning when folks are leaving.

Gregory (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2021 年 10 月 25 日

1 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2021 年 10 月 23 日

The property and staff are quite wonderful. There does need to be some clarification on the Gold perks because what is written is not what is received and that in no way diminishes the greatness of the hotel but still needs to be clarified. You won’t regret staying at this hotel.

Nancy (2 晚浪漫旅程)

Expedia 真實旅客評價

利亞體驗酒店

Illa Experience Hotel

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常見問題

我可否免費取消利亞體驗酒店的預訂，並獲發全額退款？

利亞體驗酒店是否設有泳池？

利亞體驗酒店是否允許寵物入住？

利亞體驗酒店是否設有店內泊車位？

利亞體驗酒店是否有提供機場接駁車服務？

利亞體驗酒店的登記入住及退房時間為何？

利亞體驗酒店店內與附近有什麼好玩？

利亞體驗酒店內或附近是否設有餐廳？

利亞體驗酒店附近區域有何特色？

評價

利亞體驗酒店的評價