Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food.
I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation.
Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!
George
George (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 6 月 4 日
The Market good portions were smaller than what hey used to serve. The cost of food has definitely went up. We ended up eating in the village areas. Experiencing the local foods.
Gustavo
Gustavo (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 2 日
Todo perfecto
jesus
jesus (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 1 月 29 日
Jose Luis
Jose Luis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 8 日
Loved the pool And easy access to the resort!!
Lindsay
Lindsay (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 12 月 17 日
The whole check in process was terrible and took forever and I can’t even blame the hotel, because when I revived the email before we left and it showed we rented for only 2 people I tried changing it because they charged double when you check in and there was 7 of us, hotels.com couldn’t get it done and it said it was easy to make changes! I called 2 numbers that were no longer in service, I did a live chat and they emailed me that they were trying to get a hold of the property owners which was unsuccessful, and that we’d have to go by the contract! We ended up having to pay another $800 when we arrived. It didn’t help that our flight was delayed also and we lost a day on our rental! Once we got checked in we made the best of the time we had left in Cabo. Weather was perfect!
Rodney
Rodney (7 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 10 月 29 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 8 月 14 日
Love it
jose
jose (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 2 日
This is our 4th stay and it never disappoints, can't wait to come back!
Antonio Molina
Antonio Molina (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023 年 6 月 4 日
Steven
Steven (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 1 月 18 日
LaChelle
Expedia 真實旅客評價
4/10 一般
2022 年 9 月 20 日
I have been going to this resort for the past 11 years. The past 2 times have been very disappointing. The reception staff is very rude and unprofessional. Random maids would just be in the villa without warning. The phone would ring when we answered the person would hang up. We had a huge tarantula in our entry way that would crawl the walls at night. I made 2 separate reservations so I could stock the villa with food and decorate it for my daughters bachelorette party. Because I made 2 separate reservations they made me move villas. The first villa every door lock was broken, there was a dirty rag and a broken glass table on the balcony. When I asked for them to fix the doors I was told they would only fix 1. I was thankful my driver from the airport stayed to ensure all locks were fixed. I love to travel and I have never left a negative review. I am deeply saddened at how much this resort has gone down hill in the past 11years.
debra
debra (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2022 年 6 月 8 日
We always enjoy staying at Montecristo Quivira. This time we had no internet for the last 4 days of our stay. We weren't able to check emails or sent messages. Usually we have a number of drinking glasses and there was only 2 in the home. The master bed room sheets were stained and looked like that haven't been cleaned. We contacted the resort and they stated they couldn't help us with the internet because the home was privately owned that we were staying in.There was nothing they offered us. We would stay there again, but it would be nice to know if the home belongs to the resort or privately owned. It makes a huge difference with what the resort is able to do for you to enjoy your stay.
Gustavo
Gustavo (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022 年 1 月 7 日
Great Vacational Home
The place is amazing, the view is amazing! Sunrise and sunsets where incredible! Star watching was like being on a huge IMAX NASA theater! The whole house is beautiful, 3 big rooms with all the comodities. I would recommend working on the clenliness and service on site. Thank you all!
Mario
Mario (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021 年 10 月 20 日
Beautiful view, villa condition needed updated.
michele
michele (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2021 年 4 月 5 日
Beautiful villa
Beautiful resort.. great staff
patricia
patricia (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 12 月 3 日
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 11 月 25 日
Probably One of the best trips I had and the resort staff are awesome and the villas are amazing
Wendy
Wendy (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2020 年 10 月 1 日
We absolutely love Montecristo Villas, they are kept clean and the house was sanitized. They are located near the pacific ocean and have multiple pools and restaurants available.
Thanks for the enjoyable tome we had on out mini vacation pueblo bonito resorts.
Amberly
Amberly (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2020 年 7 月 6 日
Big but nothing special
For a higher end rental the beds were horrible, they are hard as a rock. I’m going to need to go to the chiropractor to deal with the pain. They also have a very sparsely outfitted kitchen, it was difficult to do cooking with so little amenities. The home is also very dark, it was hard to see inside at night with the poor lighting or apply makeup in the bathroom. I’ve spent a lot less at other condos and had way better amenities. The home is large and has a pool, that’s about all it has going for it.
Elissa
Elissa (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 3 月 23 日
Amazing villa! One of my favorite places in Cabo
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2020 年 1 月 4 日
Great family property! Lots of spacious rooms and bright. Will stay here again.
真實旅客
7 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 12 月 9 日
真實旅客
7 晚行程
Expedia 真實旅客評價
10/10 完美
2019 年 8 月 31 日
Excelente Villa y vista, disfrutamos mucho la estancia.