Asked for accessible room ( higher toilet, walk in shower) due to recent broken leg of daughter and 2 bad knees for me. We had to help one another up off the toilet. Getting into the tub was treacherous. The tub was extremely slippery, definitely needed non skid surface. Trying to regulate water temp was impossible. Either scalding hot or cold. Did not realize this was a valet parking only hotel. I guess that was on me for not reading the fine print. Extra $100 on top of room. I will say the beds were comfortable and the breakfast was one of the best I’ve had
Carolyn
Carolyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Dakarai
Dakarai (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Curtis
Curtis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Bobby
Bobby (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
A night on the town!
Good place to take two young grandchildren for a one night staycation. Pool nice and the free breakfast was excellent.
Two negatives:
room cards did not initially work in elevator. Valet parking was pricey ($45 for one night).
ANTHONY
ANTHONY (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
I won’t be visiting ever again .
I didn’t have a good stay at all . The bed was so horrible . I couldn’t get another room at all. My back was hurting the whole stay all . I was offered was points that’s it . I didn’t know it was valet parking until I got to the check in . That was a fee of $45 per night and while leaving my vehicle was parked on the street . I told Representative i had a service dog was still charged $75 pet fee .
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Vladislav
Vladislav (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Overall great stay
We had an amazing experience checking in to the hotel. We were able to check in early and received upgrades to our room! Ron and Desmond were extremely helpful to myself and other family members checking into the hotel. I highly recommend staying here! It is clean, has a full bar, and breakfast that we definitely were satisfied with!
Hailey
Hailey (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
TODD A
TODD A (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Panthers Game
My son and I came into Charlotte for a Panthers game. Choice Embassy suites on a recommendation from a friend. It was perfect. Location, service, check in, room, everything. Fantastic, will stay again!!
JAMES
JAMES (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Our Charlotte Go2
Great check-in and service with ease. Amenities such as breakfast, room appliances and convenient location were all a plus on this quick trip.
Theresa
Theresa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Gerald
Gerald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月2日
Brandon
Brandon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Heathe
Heathe (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Micheal
Micheal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Hurricane relief
Hotel was great good location right across the street from the NASCAR museum which was awesome the concert for Carolina raised about 25 million and was fantastic
David
David (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月26日
JAMIE
JAMIE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
Valet unorganized!
The room was fine the valet a nightmare. I had stayed here prior for a football game and had no issues. However this trip was for a concert and the lack of organization was something that could have easily been prevented. The issue isn’t that you had everyone wanting to leave at one time the issue was that the valet personal had parked customers cars without labeling where so this caused cars to be lost and a big mess in trying to leave. Again, for a hotel who is used to this on a day to day, how do you lose customers vehicles. My car was lost for an hour others longer.