First room we got had a dog smell. They switch us room on second day but we had to check out at noon and only got the second room at 3h pm. The other room was better but had a high humidity feel. There was heavy rain on day 3 and water was coming in the room from under both sliding doors. We had to put towels all over the doors to stop water from coming in. This didn’t help at all for the humidity feel in the room!! The only positive was a cool vibe at the hotel bar / restaurant. We’ll definitely not stay there again.
Mathieu
Mathieu (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Gerhard
Gerhard (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月20日
No Jack but still great vibes!
Was hoping to catch sight of jack but alas :( it was still great! The room was cozy and clean (very very minimal sand lol). AC felt so nice after being out in the sun. Employees were so nice and helpful. Would stay again to hopefully meet jack!
Sheryl
Sheryl (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Not the best fit for me
Some areas well kept up, such as pool area. Others not so much. Hotel certainly showing its age. I don't prefer so many dogs around, sorta makes my skin crawl as I have significant allergies. Lastly, I asked for a room with one queen bed but they pressured me into one with two queens which I definitely don't prefer....
真實旅客
6 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
GONG
GONG (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Nice stay at SurfJack
The staff were very friendly & accommodating! We enjoyed the free activities such as Aqua Zumba. We liked that environmentally friendly sunscreen was provided! The restaurant service was great. Nice balcony view of the pool! *The only issue we had was that there was a urine smell in the living room & it was on the sofa. Since this is a dog friendly hotel it could have come from a pet as well as a human. When reported to the front desk they immediately replaced the sofa cushions.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Stylish, low-key, friendly hotel
We had a wonderful time in this stylish hotel. Centrally located with a low-key lounge next to the pool. We could walk everywhere in Waikiki. Dinner and drinks in the restaurant were excellent!
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Exceptional on every level.
Jesus
Jesus (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Tomoe
Tomoe (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
What a find!
We loved the Surfjack. What a fun little hotel ticked onto a side street right off the main drag in downtown Waikiki. The rooms were comfortable and cute. We loved the live music every night, the restaurant and coffee shop onsite and the friendly front desk staff. We even got to meet the hotel mascot, Jack the bulldog, during his meet and greet. The coffee by the pool in the morning was great, too. We would definitely stay here again.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
Maybe Again?
Balcony was disgusting and faced the parkade and looks like it was never cleaned but the rest of the hotel was very clean. The front desk staff was less than sub par and one guy gave a lot of attitude when questioning the billing that he made confusing and unnecessary.
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Stephen
Stephen (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Fun and funky stay. Close to shopping and the blue note. Fun stay, accommodating staff.