Does Swiss Star Zurich Airport offer free cancellation for a full refund?

Yes, Swiss Star Zurich Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swiss Star Zurich Airport?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Swiss Star Zurich Airport?

Yes. Self parking costs CHF 15 per day. Parking spots may be limited.

What are the check-in and check-out times at Swiss Star Zurich Airport?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Swiss Star Zurich Airport?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (11-min drive) is nearby.

What's the area around Swiss Star Zurich Airport like?

Swiss Star Zurich Airport is a short 3-minute drive from Zurich Airport (ZRH) and 8 minutes' walk from Circus Salto Natale.

Swiss Star Zurich Airport, Zürich: Hotel Reviews, Rooms & Prices

2/10 Poor

Jul 12, 2025

No lights in bathroom. Broken switches. Noisy neighbors. Parking problem.

Ravi, 1-night trip

10/10 Exceptional

May 3, 2024

Was perfect for purpose of a night’s sleep between connecting flights.

Stephen, 1-night trip

8/10 Very good

Jul 16, 2024

Very easy checking, very close to the bus station, 10 minutes bus ride to the airport. I would really recommend this accommodation due to closeness of the bus station and airport.

Chantal, 1-night trip

8/10 Very good

Mar 8, 2025

Hans

The mobile reception is bad, wifi works intermittent The check in is located outside where everyone can see the room and key numbers. Should be located more private Apart of that stay was good, close to shops and airport

Hans Rudolf, 2-night trip

4/10 Fair

Jun 22, 2025

The smell in the room and the hallway wasn't pleasant. The neighbors were noisy even after 11 p.m. The room and the toilet were somewhat dirty. Some appliances weren’t working, like the hair dryer, electric kettle, TV remote, and the bedside lamp. Luckily, it was just an overnight stay, so the place was just okay for that purpose, especially since it’s near the airport.

Marvin John, 1-night trip

4/10 Fair

Sep 14, 2024

ok to stay

AIMIN, 1-night trip

2/10 Poor

Jun 13, 2025

"I made a reservation, but the place was not like the pictures and had a very strange smell. I asked them to cancel, but no one responded. Two days passed without anyone contacting me. I went in, checked the place, and left immediately — I didn’t stay there."

Neewar, 2-night trip

6/10 Good

Jun 19, 2025

Honestly, I would stay here if you have an early flight or need to get to the airport. The hotel is walkable to the airport which is nice, about 15-20 minutes. The hotel itself seemed very clean but the sheets had stains and the bed was not comfortable. The room was extremely hot which resulted us opening a window and allowed all the bugs in. The building is near other residents and it is very loud and you can hear everything that was happening outside so it was not quiet, especially since the window needed to be open or the room was stuffy. It’s about a 10 minute walk from the train station so if you need to go to Zurich proper it’s convenient. Only recommend staying here if you’re on a budget or need to get to the airport fast.

Crystal, 1-night trip

8/10 Very good

Mar 15, 2024

This is a self check in hotel. Simple, but very near the airport.

Decio, 1-night trip

6/10 Good

Feb 28, 2025

It is an ok place for the price, not bad, just cheap. Perfect if you just want to sleep and then head to the airport. It was a little bit confusing to find the right building. Not sure if it's always like that but there was no hot water for hours, yet, it worked very early in the morning. Internet is filtered and restricted so not good for some jobs. I could not work from there.

Hernan, 1-night trip

10/10 Exceptional

Jun 14, 2024

It was a 20 minute walk on hiking trails from the Service Center at Zurich airport where I securely store my checked bags overnight. Many travelers, locals and flight personnel using this walking route. Clean and safe area. Many kind local residents in this area. Lots of local restaurants. I had dinner next to a tree lined stream listening to birds at dinner at the facility. Highly recommended

Alan, 1-night trip

8/10 Very good

May 26, 2024

No on-site parking, directions to access terminal not entirely clear.

Robert, 1-night trip

6/10 Good

Jun 24, 2024

I like about the quietness of the place. I just dont like the balcony area where other people can jump to your balcony. And also the no staff hotel is not really my stuff. I want somebody I can talk right away or ask questions ir help if I need to.

Dennis, 1-night trip

6/10 Good

Mar 6, 2023

Very close to airport. Check-in ok, not seamless. Building hallways had a cooking smell. Grocery nearby. Ok for one night, early am flight. Low water pressure. Very narrow twin beds.

Michael, 1-night trip

8/10 Very good

Feb 13, 2023

It was Good, I definitely come Back next time.

It was a nice one night stay. It wasn't bad actually except I got confused with code to check in, good thing 2 tenants help me and assist me to get through and get the code. They don't have a reception actually its just a email code that works but the room was nice and very clean its kinda hot in the room so I open my sliding door but everything was Ok. And its walkable to the airport like it took me for just 15 minutes walk. I will definitely come back next time for my trip to Zurich.

Erick, 1-night trip

4/10 Fair

May 22, 2024

I parked out the back & came in the back door of the property. The signs inside the foyer on ground floor for Swiss star check in are WRONG! The machine to get the door code is outside the front door. ALSO BE AWARE take a photo of the code the machine generates because the NEW code is the code to the door of your room (not the code you generated when you booked!)

mark, 1-night trip

6/10 Good

Dec 31, 2024

Good location and overall good for our short stay. Kitchen only had 2 chairs for the 4 of us. Our hairdryer was not working, we sent an email and a text through the app as no one picked up the phone and we never received an answer. It was hard to wash hair and then go out. We understand that it was during the holidays but if totally digital hotel, someone needs to monitor messages and fix what is wrong. We also paid for 3 days to park our car and someone took our reserved parking sign off after the 2nd day. We also got a nasty note on the windshield the day we were leaving that they would tow our car. I had emailed the person who confirmed the reservation and payment the 2nd night but never received a response.

Martine, 3-night trip

6/10 Good

Jan 7, 2023

There was no personal contact. You had to figure it out on your w

2/10 Poor

Jul 15, 2025

We arrived late at the airport and had to walk through deserted parks and wasteland to get to the hotel (although the next day we found a safer route) The apartment was hot with no air conditioning. There were patio doors but they led to weed covered balconies that could be accessed easily from other apartments. We did not feel comfortable leaving the doors open at night and in one room there was no other ventilation. The light in the bathroom had been dismantled so we had to shower using phones as torches. The light in one bedroom did not work and there were broken switches that we had to fix in order to operate the blinds. My sons woke up the next morning covered in bites. As we were getting dressed in the morning, someone used the code on the door to enter the apartment without knocking first, obviously unaware that we were still there and were staying two nights. As we were leaving for a day out the same two workers asked if they could go in to silicone the bathroom, a job that did not appear to be needed, could not be done while the tiles were wet and would have needed 24 hrs to dry, meaning we could not have used the shower for the rest of our stay. We were not happy with them having access to our room and belongings while we were out. We tried to find somewhere else to stay but there was nothing available that we could afford.The stay in this hotel tarnished our visit to Switzerland and we would not recommend it to others as it was unsafe.

balcony open to that of other apartments

Melissa, 2-night trip

2/10 Poor

Feb 21, 2024

How come there is no one helping people in the property that comes for another country at late time, and you puthim to go on fkn comouter only in 2 lenguages

Jonathan, 1-night trip

2/10 Poor

Aug 1, 2024

Do not recommend

The worst thing was the sheets on one bed were disgustingly dirty. The headboard on the other bed was very dirty and the faux leather was worn out. The curtains were very dirty and have clearly not been cleaned for a very long time. The patio is large but there were no chairs to sit outside and there was grass growing in between the tiles. Again it is clear no one is taking care of this property. There is no air conditioning which made the stay even worse. The security in this building is not good. Although the front door required a login the back door was open all day until I closed it.

Sandra, 1-night trip

6/10 Good

Jan 5, 2024

You get exactly what you pay for with this hotel rental. There are no frills. You need to read the welcome emails carefully and confirm before you come. When you get to the building make sure you use the touchpad in your native language. If you do that, all the instructions after that are simple, straightforward and very easy to follow. If you don’t do that, like I did and get the instructions in a different language, check-in becomes more difficult. Room is clean and simple. My only complaint about the facilities is that it’s probably time to do a little maintenance on the shower handle that doesn’t stay up as a shower and you have to use it as wand. Other than that it was fantastic.

Francis, 1-night trip

10/10 Exceptional

Jun 12, 2023

Highly recommend! Please send info email to guests

Excellent location, literally 10 minutes walk from Parking6 of ZRH. Very clean. Would appreciate though if guests could receive an extra email with further instructions: - the building has several entrances, but only one has a Check-in machine - please give instructions where is THAT needed entrance. - please add more details how to use the receipt printed by a check-in machine - not only us, but other guests were confused too. So people trying to catch other people to get help. Would be great if you can cover this. - give instruction on where to find Wi-Fi password. It is printed on the back of the room door. But this is rather surprising, it's normally only fire emergency info. So a simple extra email could have fixed all these hesitations. Thank you!

Kateryna, 1-night trip

2/10 Poor

May 4, 2024

Incomplete building entry instructions: "Enter the 5-digit code in the terminal at the entrance of building #24 to receive your access code and apartment number." (1) First you have to click on the link on their confirmation email, enter your data, and obtain a 5-digit Key Code. (2) At the building entrance, you enter your last name and Key Code on the a large touch-screen wall terminal, and obtain a 6-digit Access Code and your assigned Room Number. (3) The Access Code must be entered on a small black box quite sperate from the wall terminal to open the main door of the building. (4) The Access Code must also be entered on a small device outside your room to open the door (5) There is a plastic “entry key” in the room that is of no use.

Kamar, 1-night trip

10/10 Exceptional

Oct 23, 2025

Enkelt och bra boende i samband med väntan på fortsättningsflyg.

Egon, 1-night trip

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