Great place to stay. Although we did not eat at the restaurant, it was busy everyday so the food must be good. The only issue was the guy that was working when we checked in. He seemed very preoccupied although it was later in the evening when we checked in and were the only people in the lobby.
The pool is not very big so dont get your hopes up if you're planning on getting in your laps.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Excellent Stay
Hotel was clean and friendly. Room was as expected and matched the pictures that were online. The area was in a good location and close to everything. Only somewhat issue I could complain about would be the luggage carts, they were small and not the easiest to maneuver. Overall we had a great stay and would definitely stay again in the future.
Heather
Heather (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Couples getaway
Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Eryn
Eryn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
DeNeen
DeNeen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Deandria
Deandria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Simply beautiful
LORENA
LORENA (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Leavy
Leavy (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 9 日
Angel
Angel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Love this location
As always love this hotel.
Lenora
Lenora (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
Becky
Becky (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Ennio
Ennio (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 9 日
Rhonda
Rhonda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 27 日
Baruh
Baruh (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 18 日
.
Derrell
Derrell (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 16 日
Only if you like cold showers...
The hotel had no hot water for the duration of my 3 night stay. Staff suggested letting water run for 15 to 20 minutes and see if the water warms..it dis not. No compensation was suggested or given for this major inconvenience. I would not, I repeat, would not recommend this hotel to anyone.
Kevin
Kevin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Huge room, big tv super comfy beds and pillows
Patience
Patience (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Amazing staff which made it an amazing stay
Jose
Jose (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 8 日
The indoor pool was a wonderful perk for my younger children. Service was excellent with friendly staff and easy check-in/out. Out of the hotels we've stayed in Jacksonville, NC, this is our favorite.
Heather
Heather (2 晚行程)
Orbitz 真實旅客評價
4/10 一般
2025 年 2 月 7 日
No hot water no response from management
Upon arrival and after checking in we were told that we likely would not have any hot water. The hotel had a mechanical issue and lost the ability to get hot water. They knew of this two days prior to arrival and made zero effort to notify me before checking in; when asked if the cost of the room would be adjusted during check out we were told to give our room number and phone number as the manager was not on duty. An email was also sent to the manager and we have received zero response from the Jacksonville Nc Hilton Garden Inn. Unlike their competitor Holiday Inn who had a pipe burst and a property in Raleigh Nc who emailed and called us to tell us that we were being moved to another property and the room compt for the inconvenience.