The hotel is very close to the plaza de armas yet a very quiet place. The staff are very friendly and helpful which they helped us to prepare breakfast box for our very early check out. The buffet breakfast is nice too and they provide freshly cooked eggs up to your likings. Coca tea by coca leaves is provided for the whole day to help you to deal with altitude sickness and oxygen bottle also provided for free if needed. Excellent and unforgettable stay.
Renee
Expedia 真實旅客評價
8/10 很好
2025年2月24日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Excelente servicio
Al hacer check in hubo un inconveniente con mi reserva, no había habitaciones disponibles, sin embargo lo resolvieron y me reubicaron en un hotel de la misma cadena y todo excelente! Me dieron una botella de vino, me decoraron romántico y los desayunos a la habitación impresionantes. También nos preparaban box lunch para nuestra salida temprano a los tours. Excelente servicio de Alex de la sucursal av del sol.
BRENDA
BRENDA (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Hospedagem incrível
Se eu pudesse voltaria todo ano para cá. Devido a altitude, no dia em que me hospedei aqui fiquei com muita dor de cabeça, e eles foram muito gentis e fofos comigo. Além disso a hospedagem é linda, bem localizada e o café da manhã é muito bom. Obrigada por tudo!
Sheron
Sheron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Staff was lovely, especially Giada!
This place was great! Giada who worked there was incredibly helpful! She whatsapped us in advance, arranged a taxi to pick us up for a very reasonable price, had breakfast ready for our 3am departure, and held our bags for us. She also connected us with a couple local drivers who could take us to sites in the sacred valley. The room was really clean and comfortable and the breakfast was delicious. Would 100% recommend!
Mary
Mary (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Beautiful, quaint WELL located, quiet hotel
Jeff
Jeff (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Excelente
Francis
Francis (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月23日
Great for Solo Travelers
The staff was very helpful although they didn't speak English. I was able to use Google translate and WhatsApp to communicate effectively. The breakfast is included and very tasty. It's mostly buffet style however they also made omelettes according to your liking. The rooms are cleaned daily and the team and coffee station is always well maintained. Very quiet and relaxing.
Katherina
Katherina (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Perfect place and nice location
The customer service was incredible and free breakfast was amazing so many choices! The front desk went above and beyond for me when I was sick!
Kelsey
Kelsey (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Very friendly and helpful staff
Having hot water, tea and coca leaves always available is helpful when dealing with the increased altitude. We told them at 6 pm that we needed to leave early for our tour and there was a packed food bag for us the next morning at 4 am
Else Christa B
Else Christa B (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Grayson
Grayson (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Muy buena experiencia, poco distante de la Plaza de Armas
JUAN
JUAN (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Rohitha
Rohitha (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月10日
Emine
Emine (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Excelente
martha
martha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Nadja
Nadja (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
The staff here was exceptional !! There was a young lady who assisted us with check in , cooked our breakfast, assisted with printing documents, ordering transportation, etc. A real cozy quaint hotel I will definitely revisit anytime I’m in Cusco
Aaliyah
Aaliyah (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Beautiful property. Tucked off the main road, so it wasn’t noisy. Amazing hospitality!
Lovell
Lovell (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Our stay at Casa Esmeralda was excellent! The hotel is gorgeous, and is located in a very convenient spot, without being too submerged in the bustle and noise of the city. The rooms were always kept clean by the staff, and the complimentary breakfast every morning was always delicious! Giara, the receptionist, is the sweetest! She was very gracious and helpful with anything we needed throughout our stay.
Nancy
Nancy (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Good Hotel
Nice clean hotel. Front desk great, room not big but pleasant, good breakfast. 18-20 minutes toPlaza de Armas. Hotel is on nice side street in an area that not particularly glamorous. Iglesia de Nuestrs Seńora de Belen is 5-10 minutes away.