Great staff
Excellent service ..
Unfortunately the place feels a bit outdated.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月26日
The lady was good during check in, everything else in that hotel was terrible, the manager at check out was unprofessional rooms were dirty
Manoj
Manoj (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月24日
Vineet
Vineet (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月11日
No hot water
Abraham
Abraham (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月26日
At 7 am we went out and on our return our access card did not work. We had to go to reception and reactivate the room access card.
Restaurant food was ok but have had better in kerala
Shyama
Shyama (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月25日
Rooms are neat and tidy, reception staff is very courteous. Good breakfast spread and supportive staff at the restaurant. Overall good experience for 2 nights stay.
CHITHRA
CHITHRA (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月19日
Mayank
Mayank (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月14日
Had problems with food from the breakfast buffet that led to nausea and upset stomach.
George
George (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月13日
Will not recommend or will not stay again
Stayed for a night with elders in the family. The front desk was courteous but rest of the staff was rude. No sense of hospitality.
We checked in around 2:30 and decided to try the restaurant in the hotel when the front desk said that they serve veg thali. We waited for 20 minutes after which the server came and said there is no thali since it’s already 3. The whole point of going into the restaurant was because of the availability of thali. Then we ordered paratha, okra and a chicken dish. It took an hour before the food was served even though there were hardly 3 other tables occupied. Then about the food, it’s an understatement to say it was spicy. We couldn’t finish the food. Restaurant was a total disappointment.
Once we retired for the night we could hear people talking/shouting outside our door till 11:30 pm. No quiet time at all. During the same time I received at least 4 different blank calls on their intercom. It stopped after I called the front desk and told them that I will be calling the cops.
Totally disappointed.
sandhya
sandhya (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月4日
Ole Abildgaard
Ole Abildgaard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月4日
Miss
Miss (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月12日
Good restaurant , room fine, location also good.
Glory
Glory (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月5日
Clean, good staff, excellent buffet on restaurant
Bryan
Bryan (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年3月3日
Rooms are small, menu is limited, it didn't feel like Radisson
Gautam
Gautam (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月1日
Really Nice
Duty Manager Jamsheer is really nice person
Kulvir
Kulvir (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月29日
I had a comfortable stay at the hotel. Breakfast buffet was good and at par with other similar category hotels.
I also used a la carte dining at the restaurant. It was reasonably good.
Restaurant waiter’s service could better.
Triloki Nath
Triloki Nath (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月25日
Glory
Glory (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月14日
A not so 3 star property!
At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room.
On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room.
Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!
Arpit
Arpit (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年2月10日
While I was upgraded upon check in and the room was beautiful with a great view, and the breakfast was nice, I had a horrible experience upon checkout at this hotel. To make a long story short, the hotel charged me almost $200 USD for two international phone calls I made despite the fact that I called the front desk before making the first call to ask if the phone was free to use, and they said “yes”.
The fact that the hotel manager would not refund me for this charge and honour their word is extremely disappointing. I had faith that Haritha would resolve the issue but she would not go around the policy and make an exception. I will not be staying at this hotel again. I believe you should always trust the customer, but in this case they sided with their staff who denied I had ever called to ask. Disappointing and I expect better.
Tyler
Tyler (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年2月1日
Room had several issues. The electrical socket in the bathroom was not working. The Hair dryer was broken. The service in the restaurant was terrible. The Travel desk was not very forthcoming on their rates.
Hemanth
Hemanth (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年1月23日
Arun
Arun (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月14日
Food was good.
Very outdated hotel.
Poor maintenance.