The beach was lovely, but the water was rough most of the time we were there. There is a ledge that drops about 2 feet once you get into the ocean and up to your waist.
Too rough for kids, but there is a lovely pool
My biggest complaint is the service..in the restaurant and on the beach. The first two days it was ok…maybe 30-40 minutes for tacos on the beach.
Because Zemi was already taking a large service charge that was split amongst all the staff, I was not tipping 20 percent. By the third day, my lunch was taking an hour and a half to arrive and dinner took almost two hours. It was quite clear that I was experiencing a work slow down of sorts..due to the fact that I was not tipping well in the staffs opinion.
I started tipping 20 percent and the problem rectified itself immediately. The staff was chatty and friendly. So I was paying a service charge and 20 percent tip.
I also was giving the beach staff cash tips. I did not want my vacation ruined by making an issue, not did I think this would do anything to improve the attitude of the staff. So I caved in.
I have never experienced this at a first class resort.
I have traveled to over 156 countries and usually stay in first class resorts.
I would not return because of it.