聖路易斯 - 西港駐橋套房公寓酒店 - IHG 酒店

Family trip to St. Louis.

The stay was great. The room was spacious, and clean. The staff was friendly, Nice breakfast, good sized pool, and a nice county with, seating, a bbq pit, and small half basketball court. Would definitely stay here again.

Armando, 3 晚家庭旅遊, 2021年08月01日

Hotels.com 旅客真實評價

The room overall was good but we had a problem with our tub and sink. The draining of the water was very slow. We reported it to the front desk on two occasions, the first time they said ok as we were leaving the room. the second time they informed us that they did not have anyone available to address the issue.

Jeffery, 3 晚旅遊, 2021年07月22日

Hotels.com 旅客真實評價

The property was newer but not in a very convenient location. I was not informed there was no housekeeping. I let it go the first day and then asked for it on the second day. Found out then it wasn't offered even tho the website listed daily housekeeping as one of the amenities. I pushed the issue and was still told no. Not happy since we were travelling with 3 young children.

3 晚家庭旅遊, 2021年07月19日

Expedia 旅客真實評價

No electricity, dismissed & defeated

We have several children, so we picked a suite in hopes to have extra beds and use the pull out couch as a bed. When we arrived, our hotel room did not have power in half of it: the tv, ceiling lights, lamps, and phone all did not work. Could not call down to front desk, so went to explain the issue. We waited 45 min in the lobby because they were so overbooked there wasn’t a different room to put us in. They sent maintenance up, and after waiting and being told it was fixed, we went up to find that nothing had been fixed (still no power). After yet again complaining, they stated they’d contact their boss / maintenance again and nothing ever happened. By night, the hotel was pitch black because of no power. I went to get the pull out couch ready and it was completely unsheeted and had no blankets, couldn’t call to ask for any because no power to the phone. I crammed my family into the other side of the hotel for the night. Found blood on the bed sheet. Went to find a pen and there’s no paper, no pen in the room, nothing. To top it off the shower smelled like cigarettes and barely had pressure to the water. I told the front desk in the morning how awful it was. I am not one to complain but this was shocking and disappointing. I felt extremely defeated by the end of my stay. I received no kind of acknowledgment, no reimbursement of any kind, nothing. Just posting this to show others what to expect.

Matthew, 1 晚家庭旅遊, 2021年07月18日

Hotels.com 旅客真實評價

Excellent room with everything we needed. Clean, friendly staff, lots of extras. I wish I could stay at Staybridge everywhere I travel.

1 晚家庭旅遊, 2021年07月14日

Expedia 旅客真實評價

Very good hotel

2 晚浪漫之旅, 2021年07月13日

Expedia 旅客真實評價

Great place

1 晚浪漫之旅, 2021年07月10日

Expedia 旅客真實評價

It was nice to be able to do laundry on site for free. The happy hour for adults was an awesome touch (who doesn't love free beer). The staff was helpful and all very friendly.

7 晚家庭旅遊, 2021年07月08日

Expedia 旅客真實評價

Clean, spacious, great location.

4 晚家庭旅遊, 2021年07月02日

Expedia 旅客真實評價

Great service, clean hotel except found dirty underwear in our bathroom.

1 晚家庭旅遊, 2021年06月24日

Expedia 旅客真實評價