My friend and I stayed here recently and cannot rate it highly enough. My friend got very sick while we were in Bagan (taken to hospital etc) and the staff were so amazing and accommodating. They organized a doctor to come to the hotel, bought special food to the room for my friend and were always checking how she was. They even sorted out our ebike for us (my friend was taken by ambulance from a pagoda at sunrise and we had to leave the bike behind). Beyond the amazing staff, the pool area is so nice and relaxing, the food is good, and it's very clean. Would definitely recommend!