The check in was great with Dedee and fellow helping to find something for bags. Omelette station was good and had other contenitial items. Big to soft for me.
But major problem was found 4 lady bugs in room in two days(bathroom,living room, bedroom). Told DeeDee after 3rd she told general manager and they never came out to apologized or say anything. Told deedee they could other drink from bar but that's all no kind of refund because booked with hotels. Com.. I felt unappreciated visiting from Baltimore. First time staying at Hyatt house and probably last. Great location though..
Lamont
Lamont (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Sharon
Sharon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Sherry
Sherry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Great stay
Beautiful property, clean and well maintained.
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Dedric
Dedric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月9日
Magnouliling
Magnouliling (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Check reviews
The hotel is beautiful and the staff is accommodating. However, the beds are way too soft I felt like I was on an inverted table. I didn’t sleep well at all . Then the bathroom shower door wouldn’t close all the way so the floor would get wet and you have to put multiple towels on the floor to keep it dry .
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Arie
Arie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Good Value
Clean and modern. The complimentary breakfast was an added plus
Ashley
Ashley (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Keith
Keith (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月29日
Substandard location
I purposely chose Hyatt due to previous stays in different locations, Brandon at the front desk was great, I had my children with me and had to deal with the heavy smell of people smoking weed on the floor above us. This gave me a headache and was pretty aggravating through my time spent at the hotel. There was one person named above that was welcoming and polite. I chose not to speak with the other personnel due to my first impression of them when I arrived and during observations of them dealing with other customers. I am happy that I stayed at this hotel but I do not think there will ever be a second time due to the low quality I’ve seen in this location, but I would never had known unless I stayed here.
真實旅客
8 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
The hotel and service were great! Shout out to Felicia for the quick and welcoming check in and to Sandra for excellent service on our food order. They were both exceptional!
SANDRA
SANDRA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Nice
The suite was clean and well stocked. Really enjoyed the extra large shower room for bathing little kids. The pool was a nice temperature and love that they keep the pool room extra warm as well. The kids had a nice stay for our 2 nights. The food at the bar wasn't great or anything but it was perfect to not have to think too hard after our long day of flying.