Tommy at the front desk couldn’t find my reservation. I called sat to let them know I was checking in late on Sunday. Even left a message at the property stating I would be showing up late please don’t cancel or mark as a no show.
When I showed up at 2am Tommy couldn’t find it even though I showed him my reservation and Confirmation an# And I had to go to another hotel. Then 1 hour later got a call from management saying they have my room available sorry even though I paid for another hotel for the week.
Kevin
Kevin (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Kei
Kei (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
It was busy when I went
Raul
Raul (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月23日
Brandon
Brandon (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Nice stay
Great place ,overall clean. Breakfast was pretty good for a free continental breakfast
Daniel
Daniel (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
It's a nice hotel. Unfortunately, I was on the bottom floor, facing the freeway or whatever that major road is outside.
Room was loud, and the walls seem paper thin. But the bed was comfortable, and the dining options within walking distance are very good.
Michael
Michael (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
Had a great experience with this hotel. Very clean and staff friendly.
Michelle
Michelle (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月13日
Armando
Armando (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
This location was perfect! Close to shopping and restaurants! Staff was friendly. My room was nice and clean
Faith
Faith (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Staff were extremely friendly. Very clean and rooms quiet and amenities in the rooms were great.
Kristin
Kristin (4 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月27日
The rooms were clean. The breakfast was good, but for the Mountain was paid for this room for three nights, took my grandkids to the pool. The pool was disgustingly dirty with all kinds of dirt at the bottom of it and foggy water the spa when we turned it on, it was green at the beginning and then it just had dirty foam bubbles with dirt in it and needed to have a deer in it. It did not smell any kind of chemicals. I have a rash on my leg from getting in it and I’m still, trying to get it to go away. Going to see my doctor soon and tell him what happened.
Anita
Anita (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月24日
10/10
Joce
Joce (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
No wake up call and food from breakfast buffet was run out and cold , just the worst ! No wake up call missed a very important meeting !
Mitchell
Mitchell (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
This area is perfect because of all of the food options nearby. The hotel staff is very accommodating and the rooms are clean. This is the second time I’ve stayed at this location and I have no complaints. The room amenities to the breakfast are perfect.
Estevan
Estevan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Dean
Dean (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Great stay, No complaints
Aaron
Aaron (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月15日
The property itself as well as staff were great however around 230am new guests arrived nextdoor and fights banging screeming began. I contacted the front desk and the police was called. For us however it was too late, we were only spending the night in order to get a good rest before continuing our travel. We were so rudely awoken we just decided to checkout before more craziness took place.
Need to get credit for this stay!
Patricia
Patricia (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月11日
Landon
Landon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
The staff was amazing! They were very pleasant and accommodated anything we needed.
My complaint is the noise in the room when the AC kicked on. They supplied ear plugs but that is inconvenient when alarms have to be set. My first night there I did not get any sleep.
During my stay I opted out of house keeping for the first few days but then I requested it and never got it. They only supply two bath towels, two hand towels and two wash cloths. I had to ask for more towels since they did not make up the room the one day I asked for it, I had to go and ask for toilet paper. Lastly, I was looking forward to going for a swim but when I saw the pool I decided against it as it was green looking. I did not feel comfortable getting in.
Narinder
Narinder (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
One of the rooms was never cleaned. And when told front desk they still didn’t clean it they just came in and left towels.
Kristin
Kristin (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
The staff was very professional and kind/ breakfast being at 6:30 was good for me and excellent
Robbin
Robbin (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Rooms and restroom had a nice layout and very clean.