Overall not a horrible experience. We chose this hotel based on its location across from the BOK center because we had the 2 day passes for PBR and wouldn’t have to get transportation we could just walk.
We had to pay $20 just to park at the hotel and it’s on the backside of the building so we had to unload everything and walk it all the way around to walk into the front. A little annoying but okay it’s downtown we get it.
There was no microwave in our room and the mini fridge didn’t keep things cold. So when we went out to eat we couldn’t store our leftovers or warm them up. A little annoying but it’s fine bc at least it’s close to the BOK center.
When we asked for extra towels bc our room had 2 and we are grown women that use 2 towels when we bathe he gave me floor mat towels which were hard, coarse and felt like sandpaper. Which is fine when you’re using them to step on when you get out of the shower but not good for someone with sensitive skin like myself. I mentioned to him these weren’t the bathing towels but the floor mat towels he proceeded to look at me annoyed and said yes they are and then walked away. We got to our room, I felt the other towels and laid them next to each other and the towels he gave me were VERY much different then the towels we had in the room already. Not soft to the touch, half the size easily, and had a square pattern on them indicating a “rug” type pattern which weren’t on the other towels. Breakfast was pitiful and dissatisfying.
Ashley
Ashley (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
A+++++
The entire staff is absolutely amazing.
KELLY
KELLY (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Kya
Kya (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月12日
Grumpy about the resolution
Standard room. Heater broken. Blew cold air all night in January. They removed my parking fee in response.
Angela
Angela (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Great Location and Friendly Staff
Employees were wonderful! We had to ask for our room to the trash carried out and for clean towels after the first night. Sign on bathroom mirror said they would make beds, dump trash, bring clean towels and none of it was done after the first night. The second night everything was done. Room was clean…Matress was hard as a rock….Refrigerator barely keep things cool…No microwave in room, had to go down stairs.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
Professional training needs a boost!
Had an unpleasant incident. I reported a broken front panel of the window unit to the front desk on my way out for a dog walk. The repair guy entered my room by his master key without getting permission while my wife and daughter were in bed but I was not in the room. Very unprofessional behavior for a hotel maintenance guy on duty. Reported to the front desk when checking out. Haven’t heard anything back from the manager yet.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Sandy
Sandy (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Lauren
Lauren (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月15日
Stacy
Stacy (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Mercedes
Mercedes (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Angie
Angie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
Overall it worked well for us!
The heater did not work well. The bed skirt was soiled. We did not care for the coffee at all.
On the bright side employees were great. Breakfast was better than most. We chose this hotel for location so that worked out well.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月12日
Parking was a mess. The hotel was great to walk over to the BOK center.
Hard beds, thin walls, 2 of the front desk staff were lazy
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Kimberly C
Kimberly C (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
I reserved a two queen bed room. Upon check-in I was placed in a king room with a pullout sofa. It was completely unacceptable As I needed a room to accommodate two people with lower back issues that each needed a bed. The hotel was fully booked, and the front desk was unable to find a two bed room.
Jarret
Jarret (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月4日
Clean, close to events, but charged parking.
The facility was very nice, but they charge $20 for self-parking, taking no responsibility if anything happens to your vehicle. They have designated parking spots next to the building. I had never seen this before.
paula
paula (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Poor parking
Not very good parking area. Had to pay extra for parking and lots of large vehicles made it hard to back in and out.
Person checking us in informed us of a bag breakfast so we opted to just get dressed and head out. Come to find out there was actually a full breakfast.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Helen
Helen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Good value , clean and good location
Good quality hotel. We went to see a concert at a BOK arena and the location is great. Very walkable to restaurants and bars. Rooms were clean, AC worked well, quiet.