Otele geldiğimizde bize otoparkın olduğu yazılıydı fakat 7-8 araçlık yer gösterildi orasıda doluydu kimse ilgilenmedi başımızın çaresine bakarsk esnafın müsade etmediye yerlerden kaldırılarak ite kaka uzakta görünmeyen araziye park ettik
Sast 4.5 5 sralarında otel anahtarlarını verdiler
Labirent gibi koridorlarda el yordamıyla zor bulduk
Odaya girdiğimizde oda kirliydi elimizde valiz ve eşyalarla tekrar lobide beklemeye başladık
Oda yaptığım rezervasyon ile alakalı bir oda değidi 55 m olması gereken oda yerine 18-20 m kare oda verldi ttuvalete girmek zordu
Nedenini sorduğumda özür dilediler
Odaya bir şişe şarap ve meyve tabağı ikram ederek hatalarını telafi etmeye çalıştılar
Boş bir arazide park ettiğimiz aracımızı düşünerek geceyi geçirdik
Alper
Alper (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月20日
Nice stay
A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym.
My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Andrew
Andrew (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年3月6日
Nice to have spa on-site.
Rooms were quite warm and beds not very comfortable.
Pleasantly surprised by food despite previous reviews.
Lovely bar/ lounge area.
Conveniently close to ski station.
James
James (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年3月4日
Andrew Peter
Andrew Peter (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年2月25日
Stephen
Stephen (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年2月25日
Thomas
Thomas (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年2月5日
Herşey mükemmeldi
ENDER
ENDER (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年1月24日
Jason
Jason (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年3月7日
Karl
Karl (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年2月26日
jacqui
jacqui (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年2月1日
Strazhite Hotel
Nice large hotel lobby and bar
My room was large with a decent en-suite
The bed unfortunately was not very comfortable
The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
john
john (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年1月28日
Liam
Liam (4 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年12月24日
Not again!
We had a demi-pensions, Buț we was very disapointed about breakfast and dinner.
The Food was horror!
Ioan
Ioan (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021年2月11日
LUDMIL
LUDMIL (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年2月24日
The hotel is not a good one
The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude.
There was a water leak in the room's bathroom.
The bed was so uncomfortable
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2020年2月12日
Angela
Angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年3月26日
Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια..
Vasileios
Vasileios (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年3月9日
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,.
Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?
真實旅客
7 晚友伴旅程
Expedia 真實旅客評價
2/10 欠佳
2019年2月19日
Terrible Hotel and Resort
From the moment we checked in the staff were most unhelpful and cold. The Bellboy stood at our door basically waiting for a tip to be handed over which i find quite rude even when i do tip quite often but only on my terms.
The food is shockingly poor with not even water or coffee being available in the evening when on a half-board basis. The food was so poor we decided to eat our for two of the nights for a break from the terrible slop. The breakfast is also terrible and very limited although they did provide tea & coffee in the morning.
The location is good for the centre of town with everything within walking distance to the gondola etc. The queues for the Gondola in the morning are ridiculous as well as the free shuttle bus to the top of the Gondola therefore we paid for a taxi to take us to the top each morning otherwise you would be queuing for no less than 1.5-2hrs each day to just get to the top of the mountain. I will not be returning any time soon.
Reuben
Reuben (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年1月3日
No hot water
The breakfast is terrible.
And we didn't have hot water even when we asked it from the reception .
Vitaly
Vitaly (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年3月7日
George
George (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年2月23日
Good hotel, friendly and helpful staff. Good location, great facilities and I had read the food was an issue but my party of 12 adults had no issue and found some of it very tasty.
真實旅客
4 晚行程
Expedia 真實旅客評價
8/10 很好
2018年2月12日
Lovely hotel with great service - beds were utterly terrible though, would have been more comfortable sleeping on the floor