Most things were fine, except the poor drainage in the shower room. The location of the hotel was safe but the walking distance was lack of places for shopping or dining.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2017 年 6 月 30 日
Yuk Lun
Yuk Lun (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2016 年 8 月 16 日
Yuk Lun
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Suman
Suman (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Kazuhiko
Kazuhiko (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Shangri-la needs to change their hotel fragrance.
I arrived at noon before check in time 2pm. My room was not available so the staff tried to sell me an executive room with lounge access and breakfast. However as I had to leave hotel at 5am on the last morning thus missing breakfast, I did not take up the offer. I did get my assigned room after an hour+. Upon checking out, I realised my gold sratus at Hotels.com would allow me free upgrade which was not extended to me. The room itself was outdated and the smell in the room was not pleasant. I would suggest Shangri-la to change all their pillows which smell stale.
I also had 2 dinners and 1 lunch at Shang Palacce. The team was the best, professional and always checking on me.
Chong
Chong (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Amazing stay, would come again
Amazing stay, amazing service, food was fabulous, would definitely stay here again
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
We had a great experience
Neha
Neha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Parkash was so helpful . Thanks for helping us get a car in time
Paul
Paul (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 19 日
Vijay
Vijay (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Alessandro
Alessandro (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Restaurant
Rana
Rana (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
What an amazing experience
It was amazing. Clean, spacious room, amazing staff and service. The breakfast buffet was huge and delicious. I don’t recommend Saffron restaurant but other than that everything about this hotel was amazing. I’ll definitely be back with family.
Simranjeet
Simranjeet (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Baskaran
Baskaran (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Shangri-La - Shangri-YES.
Amazing staff, genuinely nice people who cared about the guest. Very high end, well designed hotel. Lovely room
David Martin
David Martin (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 30 日
Nice location although a bit dated now. We had to move rooms because of a bad smell but the staff were very accommodating and ensured we were comfortable after moving
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Shower needs refurbishment
We’ve stayed here before a few times and always had a suite however this time we just booked a horizon club room - no problem apart from the shower- seems crazy to have a walk in shower without a rain head shower head in the ceiling -this has a handheld shower which my husband had to hold above his head!!
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Nishant
Nishant (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Tara
Tara (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 13 日
Property is nice. I wasn’t offered of the Gold benefits I was entitled to despite having four rooms for five days each.
Vineet
Vineet (5 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 2 日
I expect higher standards at Shangri-La, decor in lobby old fashion, suite upgrade was required in order to access room early, room lovely however daily clean was poor and carpets not cleaned. Disappointed while waiting for suite access at 6am we were first refused breakfast until next day however after complaining I was given breakfast. In all my travels around the world I have never been refused use of facilities once arriving. Club access - food was average, drinks options were not great, I been to much better club lounges around the world.