Check in was not so good. The lady that checked me in was very confused.
Wayne
Wayne (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 9 月 20 日
The property is well out dated. Needs some fixing up. They still us the key system. Do didn’t stay closed unless you locked the deadbolt. This place is more for people that need a place to stay long term.
Todd
Todd (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 7 日
Rene
Rene (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 8 月 20 日
Unavailability of front office being accessable. Electrical plug in access in restroom for hair drting/shaver etc. not availabe. TV remotes & light switches dirty. Sheets appeared to b clean but were STAINED.
Gayle
Gayle (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 8 月 18 日
Ivan
Ivan (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 5 月 30 日
Patricia
Patricia (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 5 月 21 日
Beatrice
Beatrice (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 10 日
JPW
JPW (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 4 月 21 日
Need better service/ did not clean my room or more towels .
Richard
Richard (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 4 月 14 日
Horrible
On arrival, lady was rude from the get go. As she gave me my keys, she followed me to my car where she saw my service dog. She then said there was no pets allowed. I tried explaining to her that on the hotel website it clearly states “pet friendly”, if it didn’t I wouldn’t have booked it knowing I was bringing said service dog. She continued to say no & demanded I give her the keys & that she would give me a refund. I walk inside the building with her to get the refund when she told me it would cost extra for the dog to be here. I explained to her that it was a service dog & tried showing her his papers but she just didn’t want to hear it. With it being a busy weekend in brownwood every hotel within the 25mile radius was booked I had no choice but to pay the extra fee & stay at The Royal Inn. She gave me a new set of keys, which I thought was a little weird. Until we opened the door to the room & got a lingering smell of stale cigarettes. When I clearly requested for a non smoking room but because of my service dog she gave me a smoking room which really affected my asthma. Overall, horrible stay.
alejandra
alejandra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 3 月 1 日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 2 月 29 日
James Manglicmot
James Manglicmot (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023 年 12 月 22 日
Apolonio
Apolonio (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 11 月 7 日
As advertised ; good value ; clean ; nice front desk
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 10 月 20 日
Room did not look like rooms in picture. Looks like they are renovating property possibly.
Kristiana
Kristiana (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 10 月 17 日
Ralph
Ralph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 10 月 15 日
Quiet location staff was friendly and helpful,ready to stay again
Ross
Ross (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 10 月 12 日
Ralph
Ralph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 10 月 10 日
I like the comfortable rooms and the parking space with covered parking
Charles
Charles (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 10 月 4 日
Great property great location
Crystal
Crystal (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023 年 9 月 28 日
It was a nice place to stay that is affordable. One thing that was a little annoying is the cable box is behind tv so you have to get up and point it at back of tv to change channels. Other than that it was a good stay.
Kathy
Kathy (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023 年 9 月 23 日
It was filthy and disgusting and stunk like mildew and sewage. The towels in the bathroom weren't clean. I had to go to the store and spend 80$ on cleaning supplies to clean the room before I could relax. The owners are hateful and rude as well
Cassi
Cassi (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 9 月 23 日
Billie
Billie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 9 月 7 日
Leon
Leon (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 9 月 4 日
Very nice people. Recently remodeled rooms. Clean room, great water pressure, and strong wifi.