An excellent hotel. Great staff, very clean, modern and comfortable. Great location for entertainment, we went to a concert on the evening, plenty of locations to eat and easy access via road and rail network. Thoroughly recommend it.
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
business trip, great location, didn't reliase there was so much there, great for business and an overnight stay before a trip
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 29 日
Alina
Alina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 26 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Geetika
Geetika (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Brent
Brent (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 16 日
Doesn’t cater for diabetics
No mini bar for diabetics on 2nd night. Asked reception, who said they couldn’t get any sugar free drinks. So we went to the hotel bar and bought them. They were available but the receptionist was lazy! The check out receptionist confirmed the bar should have given the receptionist the drinks to stock our fridge free of charge.
G
G (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Hotel Staff Saved the Night After a Terrible Casin
Hotel staff were amazing...room was very spacious and clean.
Unfortunately I had a very disappointing and upsetting experience with the Genting casino staff during my visit for my birthday. I encountered rude and unprofessional behavior and I was feeling very distressed by this.
However, the hotel staff completely turned my night around. From the moment I approached them to discuss my concerns, they were incredibly kind, empathetic, and attentive. They listened patiently to my concerns and their genuine concern and helpfulness made me feel valued and respected.
I'd especially like to thank Tamsin and Rianna for their exceptional service.
The hotel staff's professionalism and compassion were truly outstanding. They went above and beyond to ensure my comfort and well-being. I am incredibly grateful for their assistance and highly recommend this hotel based on their exceptional service.
Thank you again if you see this!
Miss Ellie
Miss Ellie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Great stay - as usual!
Great overnight stay as usual. Reception staff always friendly and efficient - shout out to Rob.
Room has been refurbished and looked very smart and clean
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Corey
Corey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
I will return! A Class
The smell, the cleanliness, the politeness of staff, the spa , the outside Jacuzzi, the breakfast. Everything was just A class. Will definitely return.
Dyan
Dyan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Lovely trip
Donna
Donna (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 23 日
Nice but needs working on.
Stay was nice, the spa was amazing. A few let downs such as the breakfast choices, also the fact that the wait for the lifts were long as the lifts were also used by those visiting the resort and not staying in the hotel, so it meant a longer wait for the lifts and the beds were not as comfortable due to the hotel using twin beds to make a queen so I had to request a mattress topper to ease the comfortability, however overall it was good.