[] WRONG ROOM - we did not get what we reserved which is the Family Room. When we got there this guy at the front desk told us that there was no Family Room available (How did this even happen?! We reserved a room months before the trip!). He offered us two Standard Rooms BUT...
[] LATE CHECKIN - only one room is ready, the other Standard Room will be available by 5pm (Take note: check-in time is 2pm). This was around May-end which is a really busy month, it would be really hard to find another budget-friendly hotel since there are 5 of us, so we had no choice but to just accept his offer.
[] RUDE STAFF - Really rude and bordeline offensive. When we told him that we reserved the family room because it was easier for us to plan our activities, he made a BOMB JOKE! He asked if we were making bombs. He talks to us in a very insulting manner and irritated like it was our fault that he has conflicting bookings! what a f-ahole..
[] FLOOD - a little rain and the street where it is located will be flooded.
