Clean and updated room. Efficient and friendly staff. Morning Breakfast served.
Carol
Carol (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月17日
Horrible stay
This hotel was disgusting the bed was not made there was dirty rags all on the floor it looked like the floor hadn’t been swept in weeks there was still trash the shower had hair all over it we had no clean towels the worst hotel I’ve ever stayed in
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Valerie
Valerie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
Taylor
Taylor (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Better than most!!
Finally no carpet!! Clean and great TV. Watched the world series game one!!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月25日
The room was so dirty. It had blood on the wall, hand towels, comforter and floor were all dirty. The shower had someone's hair hanging off the shower head. The vents and toilet paper holder were all smashed in. We ended up checking out early but was told we couldn't get refunded for the day we didn't stay because we booked through a third party. We were not happy at all.
Jessica
Jessica (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月23日
The dirty sheets and towels
Elizabet
Elizabet (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月23日
For the price it’s good enough
The room could be cleaner and appliances could be newer the shower leaks and the shower head is broken
Taylor
Taylor (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
Sally
Sally (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月17日
I was charged three times at check in for the room and have yet to receive a refund for the charges days later
Faith
Faith (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月16日
Kent
Kent (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
It was Supposed to be a handicap room it had no shower chair we called the front desk he said it was a roll in shower it didn't have one but I've rented this room several times before and it had one each time.he was very rude.I won't be staying there anymore and I'm going to contact the ADA
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
Front desk manager Kristin or Kristian was very helpful
Darleny
Darleny (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月13日
Stay elsewhere
Noisy pipes in bathroom. Walls paper thin. Beds advertised as queen, but were fulls.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
The breakfast was good in a nice room and the staff was friendly. But the floor of our spacious room was very dirty. We got black feet by walking without shoes.
Monika
Monika (12 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月13日
Refusal to Cancel Booking for wrong date
We didn’t get to stay here. When booking, I accidentally clicked on Friday Oct 11 instead of Oct 4 when we were heading south for vacation. We thought it would be a good halfway stop for the family. I was lucky and only booked 1 of the 2 rooms I needed. Within 1 minute, I realized my mistake and messaged the hotel. No reply. The next morning I called the hotel and they said it was non refundable. I said that is fine but if they would cancel the room that I would actually book 2 rooms for my family of 6. They said the manager would have to do it. I then sent customer service through hotels.com a message to help. They had no success. Finally I called the hotel and explained the situation again. I tried diligently to explain that I actually needed 2 rooms for Oct 4 and all they had to do was cancel the reservation that I accidentally made for Oct 11. They refused and actually lost out on business. They can have the 1 night rate that I paid through hotels.com but I encourage everyone to pass on booking at this hotel as they are greedy people that don’t understand customer service and business. I hope all of you read this review.
Rick
Rick (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月12日
The room had no sheets or pillows to make the fold out couch. The sheets and comforter on king bed had dried blood. Pieces of grass between sheets. Dried blood on floor
Ashley
Ashley (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月9日
No problem good hotel
Charles
Charles (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月5日
Room floor was filthy. Asked specifically for floor to be cleaned to no avail. Laundry facility was so dirty and cluttered with trash it wasn’t useable.
Trash and garbage jammed in overflowing can under the stairways.
We left a day before our reservation ended. After complaining to the property they told me they wouldn’t issue a refund for the unused portion of our stay because we made the reservation through Expedia. Will never use Red Roof Inn again. Will never use Expedia again.
Robert
Robert (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月3日
Pet friendly materials used in construction. Staff was polite and courteous but bound by a strict interpretation of rules which led them to have to constantly check with a manager to perform basic duties. Rooms in need of repair for peeling paint, noisy pipes, and shoddy grout work.
Overall the stay was quiet and the staff did as much as they were permitted to do. The complimentary breakfast was a pleasant surprise!