Hotel entrance and foyer are lovely and so was the spa/swimming pool. Was greeted to a surprise upgraded room which was lovely however the room did feel dated. I’ve stayed at a fair few intercontinental hotels and this was one of the more dated rooms. Other than that the staff and everything else was great.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
Rude staff
In itself this is a nice hotel and really convenient for the O2; however, the check in was an altogether different experience.
Check in was at 1530, but the receptionist was rude, brusque and unwelcoming. Not what I expect at any hotel, especially one that cost £270/night!
Martin
Martin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Ok if you come for a show
Our stay was ok. The closeness to the o2 is great. The hotel is a bit old. The carpets must be cleaned.... It makes it feel dirty.
The mini bar was not cold. There was dust everywhere.
The staff at reception was very nice.
We had to ask a few times for shaving kit and toothbrush and then only got 1...
If i come to a show I'll choose this hotel but it's not value for money.
ester
ester (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Would stay again but without the car!
Amazing hotel. Breakfast was great and a lot of choice. Rooms were clean, comfy bed, very friendly staff. Just disappointed after paying £420 for 1 night I then had to pay £50 to park.
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 15 日
Unsatisfactory
At check in was told that the twin I had booked was not available and the only option was a folding bed. As I was under time pressure to get to a meeting I did not have time to fight for what I was paying for and booked. So had to just go with it will not stay here again as can not trust what I booked and payed for is what you get
Rachael
Rachael (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Rigtig godt hotel
Dejligt ophold i forbindelse med koncert i O2.
Anders Frederik
Anders Frederik (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Brenda
Brenda (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 10 日
phillip
phillip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Fabulous
Fabulous hotel with helpful staff. Only issue I have is I’m still yet to receive my deposit back despite messaging a few times.
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Amazing
Everything was amazing, the service is second to none.
Claire
Claire (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Andreas
Andreas (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
Paul
Paul (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Close to the O2 and fantastic hotel
It was purchased as part of a gift for my adult sons to attend a concert at the O2. I wanted accommodation close by as they would be leaving the venue late at night, so by booking early (as soon as concert tickets were purchased) I got a great deal. They were very impressed and would definitely return.