2/10 欠佳
2025 年 8 月 10 日
Hotel canceled our reservation the day of our stay
I’m not sure if my review is more of the hotel or of hotels.com and the overall experience. I booked this one night for my family when visiting Niagara Falls approximately one month in advance. We were traveling from Wisconsin to Michigan and we’re on a three hour boat trip Without Internet when the hotel called and left a message on my phone that they had been overbooked for months and we’re canceling that night stay. . There is nothing like the feeling of being stranded with children with nowhere to stay last minute. What was most upsetting is there was no offer to help us find accommodations no real expression of apology and I was told to “ have a nice day”.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價